EW! What's That Smell?

7/24/2024 (Permalink)

Good news! We are able to deodorize your home whether it's a water job or fire job or it's merely animal smells. We have the equipment to get the job done. Our team of professionals will use Ozone generators to remove any odor after the source is removed. Ozone gas (O3) is very effective in eliminating odors. When the Ozone generator is on, plants, animals and the team member need to get out of the area that is being treated, because ozone can be toxic when inhaled at significant levels. It is meant to make O2 turn to O3 as it is an olfactory desensitizer. Ozone works slowly, but is very effective. Depending the disaster, the ozone generator can do the trick, or it can a necessary deodorization step.

State of the Art Equipment - SERVPRO of Joliet

8/21/2023 (Permalink)

At SERVPRO of Joliet, we stay trained and equipped with state-of-the-art technology that helps us restore your commercial and residential properties back to their preloss conditions. No matter the disaster that has occurred--whether it’s mold damage, fire, flooding, storm damage, or a biohazard situation--our team of professionals and technicians are well-versed in advanced technology that allows us to safely remove hazardous materials from the site that has seen disaster.

How Can SERVPRO of Joliet Help After Water Damage?

Moisture Detection and Measurement Equipment

Nowadays, infrared cameras and other detectors allow us to identify the source and extent of moisture damage so we can deal with it appropriately.

• An infrared camera may be used to identify water location for thorough water removal.
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

When it comes to water damage, mitigating the extent of it as quickly as possible is key to salvaging your property. Our water extraction equipment allows us to do that.

• Submersible and gas-powered pumps for continuous pumping of high-level water. 
• Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

After extracting water, drying the affected areas is a huge next step to avoid mold growth and the troubles that come with that. 

• High-speed air movers cause moisture to evaporate at a faster pace.
• Industrial-grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Odors can be hard to identify and remove due to the small particles that carry them. However, our technology allows us to do both safely and efficiently. 

• Air scrubbers remove airborne particles and contaminants.
• Thermal foggers and deodorization agents control odors.

Sanitizing Agents, Germicides, and Antimicrobial Treatments

Odors and contaminants like to linger after damage occurs, which is where sanitizing agents come in to remove them for good.

• Cleaning agents help to stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

For disaster restoration specialists equipped to get your property back to its preloss condition, contact SERVPRO of Joliet at (815)436-5735. This franchise is independently owned and operated.

24 Hour Response. Here to Help.

7/20/2023 (Permalink)

Here at SERVPRO of Joliet, we are available 24 hours a day for water emergencies, large or small. So, when you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand when you call, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration as the cornerstone of our business.

When you call, you can expect several questions from us regarding your water damage emergency. These questions will help us determine what equipment and resources SERVPRO of Joliet technicians may need.

Here are some of the questions you may be asked:

              Your name and contact information

              Your insurance information (if applicable)

              The street address of the water-damaged home or business

              When did the flooding or water damage occur?

              What caused the water damage (if known)?

              Is there electricity available (on-site)?

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

IICRC Trained Professionals

6/26/2023 (Permalink)

Property restoration includes a wide area of services all with the primary purpose of cleaning of damage and messes caused by flooding and excess moisture, fire smoke and soot, mold, biohazard, and severe weather such as tornadoes, hurricanes, hail and more. Property Restorers want to protect fragile properties against further damages.

Although property restoration professionals may have training and expertise in specialized areas, most are required to have met some certifications. The IICRC, or Institute of Inspection, Cleaning, and Restoration, is a certification organization that sets standards for the related industries. The IICRC is recognized by the insurance industry and restoration professionals as the global standard for restoration.

What Is the Institute of Inspection, Cleaning, and Restoration?

The IICRC is a third-party certification agency that also oversees the training and education of restoration and cleanup technicians. Some of the classes that technicians study includes fire and water restoration, carpet cleaning, upholstery cleaning, and structural drying. Technicians may also earn certificates in mold remediation, restorative drying, and tarping services. If performing work with biohazards, special training courses must be completed.

What Is Mitigation?

Mitigation is an important element of cleaning and restoration services. The goal of mitigation is to reduce losses by limiting the effect of disasters. When a property has been damaged by flooding or fires, it may seem that the extent of damages is complete. However, secondary damages are often a possibility. For example, mold growth can take place after floodwaters have been cleaned up. Once the flames of a property fire are gone, the structure may suffer secondary damages because moisture has been absorbed from the water used to fight the fire. A mitigation certificate shows that technicians have demonstrated their ability to prevent further losses.

The Importance of Industry Standard Makers

The IICRC plays a vital role in preparing property restoration and cleanup professionals to perform their jobs with top quality results. It also keeps industry standards high, protecting clients from all walks of life. 

Catastrophic Restoration Specialists

6/23/2023 (Permalink)

When your commercial property is suddenly hit with damage due to a storm, flood, fire or other disaster, it can leave you, your employees and customers in shock. It’s important to know that you have professional large-loss specialists to handle the restoration process as quickly as possible so that you can get back to business. SERVPRO of Joliet's Disaster Recovery Team is an elite team of highly trained technicians. We’re strategically located and prequalified to respond Faster to any size disaster.  

If your business or commercial property suffers a catastrophic damage call SERVPRO of Joliet at 815-436-5735.

From Carpets to Catastrophes, SERVPRO is Here for All Your Commercial Cleaning Needs

3/29/2023 (Permalink)

SERVPRO of Joliet is here to restore your property from fire, storm and water damage, but did you know that SERVPRO also offers many other clean up and restoration services?

• Mold Mitigation and Remediation - SERVPRO professionals are here to control and remediate mold contaminating your property and threatening your safety. 
• HVAC Cleaning - We can inspect your HVAC system and restore it to peak energy efficiency to improve indoor air quality.
• Crime Scene, Biohazard and Vandalism Cleanup - SERVPRO technicians are trained to safely and efficiently clean biohazardous substances and waste for proper disposal. 
• Contents Claim Inventory Service - We provide itemized, area-by-area inventory for storage during job completion or in cases of hoarding.

If you need a job done right and done quickly, call SERVPRO of Joliet for all your commercial cleaning needs.

Catastrophic Restoration Specialists

2/28/2023 (Permalink)

When your commercial property is suddenly hit with damage due to a storm, flood, fire or other disaster, it can leave you, your employees and customers in shock. It’s important to know that you have professional large-loss specialists to handle the restoration process as quickly as possible so that you can get back to business. SERVPRO’s Disaster Recovery Team is an elite team of highly trained technicians. We’re strategically located and prequalified to respond Faster to any size disaster.  

If your business or commercial property suffers a catastrophic damage call SERVPRO of Joliet at 815-436-5735

Don’t Forget That We Clean Carpets!

1/25/2023 (Permalink)

SERVPRO of Joliet is a trusted name in carpet cleaning services. You may not know that, because we are known for being the number 1 choice in cleanup in restoration. 
Your home or business carpets get the most use and abuse. You can keep your carpet looking good for years with carpet cleaning services from SERVPRO of Joliet. 
A professional carpet cleaning can remove deep down dirt and grime to keep your carpet looking it’s best and extend the lifespan. Our technicians use their knowledge and experience to clean the dust, dirt, pet hair and daily traffic from your carpet or upholstery. We use a variety of cleaning methods that is tailored to each situation. Our goal is to clean and restore your carpet to its original appearance. 

Call 815-436-5735 to have your carpets cleaned 

Bio Hazard Cleanup!

12/29/2022 (Permalink)

Did you know that SERVPRO of Joliet can clean up crime scenes if needed? Bio Hazards are never fun to see or clean up but here at SERVPRO, we have professionals that will do that for you. 

Crime Scene 

Crime scene cleanup is a term applied to cleanup of blood, bodily fluids, and other potentially infectious materials. It is also referred to as biohazard remediation, and forensic cleanup, because crime scenes are only a portion of the situations in which biohazard cleaning is needed.

Here at SERVPRO of Joliet we have the right equipment and chemicals to make sure biohazards are cleaned up the correct way. 

If you ever find yourself in this nightmare please give us a call!

We are here to help

11/28/2022 (Permalink)

SERVPRO of Joliet, IL is here to help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

Don’t Forget That We Clean Carpets!

9/13/2022 (Permalink)

SERVPRO of Joliet is a trusted name in carpet cleaning services. You may not know that, because we are known for being the number 1 choice in cleanup in restoration. 
Your home or business carpets get the most use and abuse. You can keep your carpet looking good for years with carpet cleaning services from SERVPRO of Joliet.
A professional carpet cleaning can remove deep down dirt and grime to keep your carpet looking it’s best and extend the lifespan. Our technicians use their knowledge and experience to clean the dust, dirt, pet hair and daily traffic from your carpet or upholstery. We use a variety of cleaning methods that is tailored to each situation. Our goal is to clean and restore your carpet to its original appearance. 

We Are Here To Help With Your Insurance Claim

8/24/2022 (Permalink)

When you experience an unexpected disaster in your home, you may not know how to handle it. After the shock is over, your first thought is “How am I going to pay for this?”. This is a common question homeowners ask themselves given the high cost of repairing water, fire, mold or trauma damage. Good news for you, our team of professionals is here to help eliminate that concern.

Here at SERVPRO of Joliet set ourselves apart from other restoration companies by how well we work with your insurance company. Our dedicated team of professionals understands the insurance industry. From knowing how the claims process works, to getting your claim submitted and your repairs covered. Many of our team members have a background in the insurance industry.

As one of the largest restoration and damage remediation companies in the country, we work with hundreds of insurance companies to help our customers get their claims processed quickly and fairly. Many insurance companies know that SERVPRO handles losses professionally and often recommend us to their policyholders.

SERVPRO of Joliet is here for you!

SERVPRO of Joliet & Duct Cleaning

7/21/2022 (Permalink)

RotoBrush Duct Cleaning System

Clean air ducts are the foundation for good indoor air quality. As homeowners and business owners, you want to be able to breathe clean indoor air for your families, your guests, employees and customers. Over several years, air ducts can become contaminated with mold, fungi and bacteria, as well as dust. Running your HVAC system is only filtering whatever is in your dirty ducts throughout your home or facility. Proper cleaning with professional air duct cleaning machines and systems is the BEST way to improve indoor air quality.

At SERVPRO of Joliet, our mission is to be the premier property damage restoration contractor in the area. To do so, we are continuously training our staff and updating our procedures to stay current (and the BEST!) within our industry. 

We are VERY excited to introduce this new air duct cleaning technology to our inventory;

The Brushbeast by Rotobrush. 

It's four powerful vacuum motors, paired with it's 450 RPM 120/220V brush motor, will make short work of even the most difficult air duct cleaning job, while still remaining safe to use with any type of air duct system, including flex ducts.

This new equipment will help make our duct cleaning procedures more fast and efficient.. And your dirty ducts, "Like it never even happened." 

Contact our office (815) 436-5735 for Residential  Duct Cleaning Prices AND Specials! 

SERVPRO of Joliet On Speed Dial

7/5/2022 (Permalink)

When fire or water damage puts the things that matter to you most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO of Joliet is so important.
To get the team that’s faster to any size disaster we recommend you tell your building engineers and property managers to add the following contact to their mobile devices:

Emergency Fire Water Cleanup

815-436-5735

Having this important contact information will increase the response time for our technicians to mobilize and act swiftly to get your home or business back to the way it was.

We’re a leader in giving control back to homeowners, property managers, and even entire
communities after the ravaging effects of water or fire. So whether you’re responsible for
1,000 square feet or 100,000 – be ready for the worst with the very best: Your trusted, local
SERVPRO of Joliet franchise professional. We can help make it "Like it never even happened." 

Who Is the Stormwater Removal Leader Joliet Residents Call with Confidence?

6/12/2022 (Permalink)

A speedy response from fully equipped and experienced flooding and storm damage experts is why SERVPRO tops the list of Joliet restorers.

Severe weather patterns constantly sweep over Joliet, requiring stormwater removal and flooding restoration year-round. Prompt provision of the critical emergency services water damage necessitates is the heart of our mission, why SERVPRO of Joliet proudly asserts We’re Faster To Any Size Disaster.

Why Seek Immediate Mitigation and Remediation of Basement Flooding?

Whether your Joliet home suffers from overland flooding, leaking roofs from storm winds or precipitation, or foundation seepage from the saturated ground after repeated rainfall or winter thawing and refreezing, it is vital to line up water cleanup immediately. Fast flood restoration interventions protect your property, urgently needed because water is incredibly corrosive to most building materials upon contact. Progressive destruction and secondary damage such as mold growth underlie why SERVPRO crews are ready to roll 24/7 with cutting-edge water removal services provided by highly trained personnel. 

Is Sewage Cleanup a Typical Complication During Stormwater Restoration?

Heavy rains and damming of municipal sanitary waste systems with leaves, debris, or, during cold months, snow and ice cause sewer backups needing cleaning inside Joliet homes. The biohazards presented by

• Human waste
• Deceased animals and insects
• Vermin seeking shelter from the storm 
• Various flood-borne chemicals 

Why Insurance Agents and Their Clients Should Use SERVPRO's Claims Inventory System

6/3/2022 (Permalink)

Why Should Insurance Agents And Clients Use SERVPRO's Claims Inventory System?

Accuracy is paramount as you prepare each insurance claim. You need to double-check all the numbers and facts. You also must do research to ensure your details are reliable. With so much information available on the internet, the process can seem overwhelming. That is why SERVPRO created its own Claims Inventory System. This system lets agents in Joliet, IL easily find the data they need. Here are the top reasons to use this service.

Data

An insurance agent can use the Claims Inventory System to research the response times and costs of other restoration projects. This information should help you quickly and accurately compare losses and estimate the expenses involved in your latest insurance claim. You can sort the numbers by:

• Region
• State
• County

Collaboration and Convenience

Insurance agents are not the only people with access to this database. The restoration professionals and adjusters can also utilize it to communicate with clients and each other. This speeds up the entire claims process, letting you move on to other parts of your job, and letting your clients get back to their businesses.

In fact, your clients themselves will also have remote access to the database. They should thus receive instant information about the status of each claim.

The system additionally features an estimate of the costs, photos of the loss and digital copies of important documents. Your clients should also receive hard copy or email versions of their files for their records.

Business owners are likely to appreciate that they are being kept completely in the loop. They can even see how SERVPRO's performance compares to the standard set by the restoration industry.

As a preferred vendor of many insurance companies, SERVPRO offers more than just emergency cleanup services. The company's database provides accurate information that helps agents expedite each insurance claim. Speeding up the claims process should reduce the cost of the cleanup and make your clients happy.

For Immediate Service, Call SERVPRO of Joliet

5/15/2022 (Permalink)

Emergency Service

SERVPRO of Joliet, IL provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (815)436-5735

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

Emergency Services For Your Healthcare Facility

4/28/2022 (Permalink)

Hospital systems operate on numbers. So does the one company they call when fire or water damage strikes. The #1 Choice in Commercial Cleanup and Restoration. SERVPRO. 


At SERVPRO of Joliet, our professionals are trained in adhering to the highest sanitation standards. We understand that time is crucial for both your operations and your patients. Our employees know how to handle regulated medical waste and undergo specialized training to work in operating rooms and other restricted areas, always adhering to HIPPA regulations. We also coordinate with environmental and infection control teams to establish containment areas, monitor progress and make sure that all necessary health certifications are obtained prior to completing any job.

Our number one priority is to quickly and safely take full responsibility of your cleanup needs so that you are free to focus on your number one priority: the patients.

Our experience in the healthcare industry has given us the ability to provide a variety of detailed services for the following:

• Hospitals
• Assisted Living Centers Outpatient Surgical Centers
• Hospice Facilities
• Rehab Facilities
• Medical Office Buildings

Biohazard Contamination Tips to Stay Safe

4/9/2022 (Permalink)

Biohazard contaminants should be considered very dangerous as they can pose a serious health risk. Sewer backups and flood water are two common biohazard scenarios that can affect homes and businesses. SERVPRO of Joliet has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

Here are a few tips from our website that can help while you are waiting for help to arrive:

What to Do After a Contamination

• Stay out of affected areas.
• Call emergency service personnel if the situation is life-threatening.
• Treat all bodily fluids as if they are contaminated.
• Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

• Don’t leave wet fabrics in place. Hang leather goods.
• Don’t leave books, magazines, or other colored items on wet carpet or floors.
• Don’t use your household vacuum to remove water.
• Don’t use television or other household appliances.
• Don’t turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

When your home or business needs biohazard remediation services, SERVPRO of Joliet has a team of highly trained technicians on-call and ready to respond 24-hours a day.

IICRC Trained and Certified Employees

4/7/2022 (Permalink)

Property restoration includes a wide area of services all with the primary purpose of cleaning of damage and messes caused by flooding and excess moisture, fire smoke and soot, mold, biohazard, and severe weather such as tornadoes, hurricanes, hail and more. Property Restorers want to protect fragile properties against further damages.

Although property restoration professionals may have training and expertise in specialized areas, most are required to have met some certifications. The IICRC, or Institute of Inspection, Cleaning, and Restoration, is a certification organization that sets standards for the related industries. The IICRC is recognized by the insurance industry and restoration professionals as the global standard for restoration.

What Is the Institute of Inspection, Cleaning, and Restoration?

The IICRC is a third-party certification agency that also oversees the training and education of restoration and cleanup technicians. Some of the classes that technicians study includes fire and water restoration, carpet cleaning, upholstery cleaning, and structural drying. Technicians may also earn certificates in mold remediation, restorative drying, and tarping services. If performing work with biohazards, special training courses must be completed.

What Is Mitigation?

Mitigation is an important element of cleaning and restoration services. The goal of mitigation is to reduce losses by limiting the effect of disasters. When a property has been damaged by flooding or fires, it may seem that the extent of damages is complete. However, secondary damages are often a possibility. For example, mold growth can take place after floodwaters have been cleaned up. Once the flames of a property fire are gone, the structure may suffer secondary damages because moisture has been absorbed from the water used to fight the fire. A mitigation certificate shows that technicians have demonstrated their ability to prevent further losses.

The Importance of Industry Standard Makers

The IICRC plays a vital role in preparing property restoration and cleanup professionals to perform their jobs with top quality results. It also keeps industry standards high, protecting clients from all walks of life. 

Fire Restoration Pack-out:101

3/29/2022 (Permalink)

We provide services for our clients to take their SERVPRO experience to the next level. Our team goes above and beyond so that our clients don’t have stress more than necessary. A fire restoration pack-out is when our team takes the contents from the client, and they will clean and deodorize them. Our team works to restore the preloss condition. Once that level is achieved, they will pack up the contents, store them, and deliver them back once the owner accepts them. SERVPRO offers this service because we can recognize the importance of having sentimental items during a difficult time.

Pack-Out Inventory

When we obtain contents from a client after performing a pack-out, we generate a complete list of all the contents. This list contains the item's condition when received and other information to help protect the client’s property and reduce contractor and insurance company liability. One of our content technicians will document the condition when obtained and restore the preloss state when observing the contents. When boxed/canned foods encounter heat from the fire, they must be appropriately documented before it gets disposed of.

Attention to Detail

As a company, we hope that your or your family will never need our services. Still, there are so many unpredictable factors that we can’t control. With that being said, if you are ever in need of a pack-out service or any assistance, please call our SERVPRO of Joliet office at 815-436-5735.

What To Expect With SERVPRO of Joliet

1/25/2022 (Permalink)

1. A Quick Response
When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO of Joliet is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, they will begin preparing to address the needs of your client.

2. Arrival to the Damaged Site
With over 1,700 locations, SERVPRO of Joliet can arrive quickly to any emergency. They can be on site to begin the restoration process within four hours. This fast response can make a huge difference if your client’s home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

3. Inspection and a Verbal Briefing
Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. This should all happen within eight hours of your initial call. They will provide a verbal briefing so that you and your client are aware of what will happen next. Their quick 24 hour response will allow them to begin mitigation as soon as possible to prevent any further damage before they begin work on necessary repairs.
Because it can spread and worsen quickly, the 24 hour period after damage has occurred is crucial. SERVPRO of Joliet's fast response will save the agency money and allow your client to have their home back sooner.

Carpet Cleaning

12/22/2021 (Permalink)

Since 1907 SERVPRO has been handling stains and soils of all types, from residential homes to commercial facilities. Using IICRC standards for carpet cleaning care as a guide, SERVPRO of Joliet Professionals will guide you in the best decisions to care for your carpet. This includes:

• Showing you what cleaning options would be best for your level of soiling
• Giving you an estimate of time and cost for the carpet cleaning
• Explaining the benefits of soil protection and the advantages of a clean carpet for good indoor air quality

Here are some examples of our carpet care options:

Bonnet Cleaning-cleaning/maintenance for light soiling

Hot Water Extraction-cleaning for light to moderate soiling

Deluxe Precondition and Rinse-cleaning for moderate to heavy soiling; pre-treat and rinse

Showcase Premier Cleaning-cleaning for moderate to heavy soiling

Call SERVPRO of Joliet and we will help will all of your cleaning needs. 815-436-5735

Ew! What's that smell?

11/15/2021 (Permalink)

Good news! We are able to deodorize your home whether it's a water job or fire job or it's merely animal smells. We have the equipment to get the job done. Our team of professionals will use Ozone generators to remove any odor after the source is removed. Ozone gas (O3) is very effective in eliminating odors. When the Ozone generator is on, plants, animals and the team member need to get out of the area that is being treated, because ozone can be toxic when inhaled at significant levels. It is meant to make O2 turn to O3 as it is an olfactory desensitizer. Ozone works slowly, but is very effective. Depending the disaster, the ozone generator can do the trick, or it can a necessary deodorization step.

Ask The Experts: What's That Smell?

9/29/2021 (Permalink)

Does your home have a mysterious bad smell? If you've already checked the fridge and your trash bins and can't find the source, it could be that you're in need of a carpet cleaning or carpet deodorizer.

Just like stains, carpet fibers can trap odors, making them linger in your home indefinitely. If you think your carpet could be the problem, consider the possible sources of the odor.

Moisture or dampness

Sometimes, moisture can get underneath the carpet and carpet pad, leading to musty odors.

This moisture can come from humidity, spills or potted plants that drip onto the carpeting.

A flood can also cause carpet odor, such as when a finished basement floods during a rainstorm.

If not addressed properly, continued moisture exposure can cause mold and mildew to grow under the carpet padding. Not only will it increase the smell, but it also creates a health risk.

Pet odor

When pets use the carpet as a bathroom, the smell can really linger.

Even after a carpet cleaning, the smell of pet urine may return. This is due to the gases released by the bacteria that are digesting the urine. If any of the urine remains in the rug fibers, it will continue to smell.

The same is true for vomit, another common problem associated with pets and carpeting.

These bacteria are activated by water, which is why the smell may intensify after a thorough cleaning.

Dry carpet cleaning treatments or treatments that use enzymatic odor removal products are the best solutions for eliminating pet smells. Enzymes are particularly effective because they attack the bacteria, thus eliminating the source of the smell.

Cigarette smoke

If a smoker lives in the home, the carpet can collect the cigarette smoke odor.

While the homeowners may not notice the stench because they live with it, visitors or someone who purchases the home will definitely notice the smoke smell.

A professional carpet cleaner may be able to remove the smell, but if the smoking was excessive, a carpet deodorizer may not be enough, and the carpeting may need to be replaced.

Old age

Carpeting is made from fibers. Over time, those fibers break down. When the carpet begins to smell old, there is little that can be done.

Carpet cleaning cannot take the old, musty smell from carpet. This is when it simply needs to be replaced.

In addition to the smell, old carpet starts to release dust, which can contribute to indoor allergies.

Food and drink spills

Food and drinks that spill onto carpet can lead to odors.

Like pet smells, these organic products attract bacteria. As the bacteria break down, they release smelly gasses. Again, professional carpet cleaning is the best solution to remove the smell.

Once you find the source of your carpet odor, you can decide on the best treatment. For organic smells like pet odors or food spills, consider two professional cleanings to thoroughly remove the bacteria.

For other problems, like old age or mold, you may need to replace the carpet. Knowing where the odor is coming from will help you make the right decision for treatment.

Water Removal and Restoration in Homes Done Right by SERVPRO!

7/29/2021 (Permalink)

Why SERVPRO Can Help Reduce the Impact of Water Damage in Your Home

When water spills occur, it can lead to widespread damages unless the right actions are taken immediately. Water is a natural solvent that causes a wide range of materials to deteriorate, especially when left exposed over extended periods. A professional water damage restoration like SERVPRO has the skills and other resources to deal with the issue reducing the overall impact it might have on your property.

Working Faster

Time can be a friend or foe after water damage incidents in Joliet area. Taking long before responding to an incident creates an opportunity for secondary damages like mold and degradation of building materials and contents to add to the restoration service. Our SERVPRO crews work faster because we have the necessary resources, such as equipment. For example, we have truck mounted water extractors, and high-speed pumps to hasten water removal. We also have cavity drying systems such as the injecti-dry devices, which reduce the amount of demolition work needed to dry property. Because We're Faster To Any Size Disaster, we can often salvage hardwood flooring from permanent damage with the use of drying mats and injecti-dry equipment. Customers always appreciate it when our team can cut costs, deconstruction, and restore their homes to preloss condition as rapidly as possible.

Using Superior Techniques

Fixing water damage takes skill, especially when saving wet items. Issues such as the setting of stains, mold development, and damage to electrical appliances can drive the cost of restoration higher because such items have to be replaced. Our SERVPRO technicians use various superior approaches such as freezing documents to halt deterioration, then drying them through sublimation. We also quicken the drying process of wet areas by regulating temperature, air movement, or isolating them by creating drying chambers.

Identifying Potential Long-term Issues Early

Some effects of water damage can have long-term implications if not addressed. An issue like moisture remnants in semi-porous materials can lead to health effects in the future due to mold development. Our SERVPRO technicians can preempt mold development by drying all materials to normal levels. We have many moisture detection devices, including borescopes, thermo-hygrometers, penetrative, and non-penetrative moisture meters, and infrared camera imagery, which help us, identify whether there is any hidden moisture that might cause future problems.

Water loss incidents can have far-reaching effects. Call SERVPRO of Joliet at (815) 436-5735 to help clean up and dry your property, restoring the preloss conditions. "Like it never even happened."

Why Call SERVPRO When Water Damage Strikes?

6/12/2021 (Permalink)

When water damage strikes your home or business, it can be tempting to "go it alone" and try to clean up the mess and resulting damage on your own. Unfortunately, water damage is often sneaky, creating wet walls, damaging flooring and leaving musty smells in its wake. Trust the restoration professionals at SERVPRO of Joliet to clean and restore your property the right way utilizing the latest technologies in drying and deodorization. Have the piece of mind that comes with knowing you have experts in your corner to make the process of restoring your home as painless as possible. Our technicians receive continuous training to stay up to date on the most effective techniques in the industry to quickly and efficiently restore your property. Call us anytime day or night at 815-436-5735 and let us help you make your home "Like it never even happened."

We Are Cleaning Experts

5/18/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

We Are Cleaning Experts

3/30/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today

Entrepreneur Magazine Franchise 500 SERVPRO Top 10

3/5/2021 (Permalink)

SERVPRO ranked #1 in its category in 2021, rounding out the TOP TEN for the year. SERVPRO of Denver West joins the #1 brand in cleanup and restoration. This is SERVPRO's eighth time in the top 10.  This year's accomplishment rounds out a couple of big years of growth, and it helped catapult the company back into Entrepreneur's top 10.

SERVPRO of Joliet is a first-response company, we go in when everyone else is running out!

As your local fire, water, cleanup and restoration company. SERVPRO of Joliet's IICRC certified professionals will make it "Like it never even happened."

Thank you to all our past customers, and cheers to all the new relationships we will build.

Excellence in Our Marketing Team

1/25/2021 (Permalink)

When you have an emergency, you want a team who can help you. Our marketing team has achieved a high level of excellence this year. We want to take this time to recognize them.

We are so proud of how hard they have worked during this uncertain year! Congratulations to each member of the team for the fantastic results. 2020 has been anything but easy-- our team has worked their tails off to succeed and help others!

When an emergency damage hits, you want a team that is efficient and professional. Our team in each office knows how to help you. They are knowledgeable, trained, and officially, some of the best in the business. Call SERVPRO of Joliet when disaster strikes.

Benefits of Air Scrubbers

10/6/2020 (Permalink)

Air scrubbers, or negative air machine, is a portable air filtration machine. It draws air from the surrounding environment and passes through a series of filters. These filters efficiently remove particles from the air to help improve indoor air quality.

Why does SERVPRO® use Air Scrubbers?

The goal of every restoration job is to safely and efficiently return the indoor environment to preloss condition for the customer.

Any job that involves cleanup of sewage, mold and or fire damage will generate significant amounts of particulates and odoriferous (smelly) gases.  These contaminants are a direct result of the damage itself, as well as the necessary process of treating and cleaning damaged materials. An air scrubber helps prevent these undesirable and potentially harmful particles and gases from remaining in the indoor environment.

Mold Remediation

Mold remediation projects can release large quantities of mold and fungal spores into the air.  These indoor air pollutants can affect the health and comfort of occupants.  Air scrubbers are equipped with multiple pre-filters for removal of visible airborne particles. The final stage filter, HEPA, captures microscopic particles and microbes such as fungal spores. HEPA filters can capture particles as small as 0.3 micros.

If you have odors from sewage, mold, fire or water damage, let one of our professionals remove and remediate odors “Like it never even happened.”

SERVPRO of Joliet Does It All

9/8/2020 (Permalink)

Home brought down to just framing and rebuilt from there.

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Joliet can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Joliet can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Joliet can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

We are the area leader in smoke, fire and water clean up and restoration. We can handle any size disaster. Call us 24 hours a day, 7 days per week at (815) 436-5735. 

The Drawbacks of DIY Testing for Mold

7/25/2020 (Permalink)

Home test kits are notorious for providing false positive readings

The Drawbacks of DIY Testing for Mold

If you suspect your home in New Lenox, IL, has mold, it's important to verify that suspicion with certainty. While it is possible to buy mold testing kits from a home goods or hardware store, this isn't always the best option. Home test kits are notorious for providing false positive readings. This happens because most homes contain enough mold spores in the air to trigger a positive reading even though the level of mold is nothing to be concerned about. It's only when mold forms into colonies, usually as the result of excess moisture in a home, that the fungus becomes a problem.

Limitations of a Mold Kit

In most cases, a DIY mold kit provides very little information to the homeowner. Its limitations include the following important areas:

• It doesn't inform you what type of mold is present
• It rarely tells you how serious the mold problem is
• It doesn't advise you on the next step to take
  

Professional mold testing is administered and interpreted by a trained environmental hygienist. This technician can verify with accuracy if you have a serious mold problem. The technician in consultation with a mold remediation company can develop a plan of action to rid your home of mold.

Benefits of Quality Mold Cleanup
High-quality mold testing is just one area where a mold mitigation company uses its expertise to help homeowners affected by mold. An experienced company understands the best practices to treat a mold infestation. Technicians will use equipment such as air filtration devices, HEPA vacuums, and negative air pressure barriers to contain and remove the fungus. Since a water problem is often a precursor to mold growth, they will also locate, fix, and eliminate any sources of excess water in the home. A quality cleanup will remove the unsightly blotches on walls and the musty odors associated with a mold problem. It will restore your home "Like it never even happened."

The Role of the IICRC in the Restoration Field

6/10/2020 (Permalink)

The IICRC plays a major role in the restoration industry

The Institute of Inspection Cleaning and Restoration Certification plays a major role in the restoration industry. While this agency does not have the power to create mandatory regulations, the IICRC and its guidelines influence much of the work that is done for addressing water damage, mold containment, and cleaning of materials. The organization was founded in 1972. Since then it has worked to improve the voluntary standards of the cleaning and restoration industry to benefit consumers and cleaning franchises. These standards have been developed over time with the input of professionals. A mitigation certificate is awarded to technicians who take classes to learn more about specific techniques and standards.

The Role of Training

A quality disaster mitigation company in  Romeoville, IL, must keep up with the evolving standards of cleaning and restoration. The SERVPRO company runs an approved IICRC training school. It operates year-round classes in the following categories:

• Water restoration
  
• Fire restoration
  
• Upholstery cleaning
  
• Carpet cleaning
  
• Applied structural drying
  
  

Trained technicians perform work to the highest standards in the industry. This not only ensures the work is completed at a high-level, but it also provides benefits in the areas of safety. Much attention is paid to the use of the best cleaning methods and materials for a variety of situations.

The Importance of Learning
The IICRC promotes an ongoing learning process, and the SERVPRO organization embraces continued education for its workers and franchises. Each new franchise can take a 15-day course at a corporate training facility that covers such topics as mold mitigation and carpet and upholstery cleaning. Technicians also have access to self-paced learning that involves videos and testing. As a leader in education, SERVPRO also holds classes for insurance agents, insurance adjusters, and real estate professionals. The programs are designed to provide more information on how disaster mitigation works in all of its forms. Classes can be taken for credit or non-credit.

The Steps of Mold Remediation

5/11/2020 (Permalink)

Mold remediation in Crest Hill, IL

The Steps of Mold Remediation

Black mold, or any mold, can easily become an issue on your Crest Hill, IL, property. It only takes a few widely available things to establish a colony:

• A single airborne spore
  
• A bit of moisture
  
• Some air for the spore
  
  

Most types of mold prefer warmth but thrive in cold environments anyway. Unfortunately, a lot of mold issues start in out of the way areas, such as dark basement corners, in the attic, or behind the drywall. Once you notice the problem, it's time to contact mold cleanup and remediation professionals.

Containment
The first step professionals take when preparing for mold cleanup is establishing containment. This may be as simple as closing the doors between affected and non-affected areas, but it could also involve putting up plastic barriers and wearing personal protective equipment.

Personal Protection
This protective equipment, or PPE, often includes a specialized jumpsuit, gloves, and boots. The purpose of wearing this gear is to protect the technicians and also prevent tracking spores from the containment area through the rest of the property.

Tear Out
As mold spreads and feeds, it does a lot of damage to the structural elements of your home. When cleaning up black mold, technicians will tear out drywall and other materials to prevent further spread and then replace those materials. This step may also include making repairs to dripping faucets or leaky plumbing.

Cleaning and Disinfection
Once the bulk of mold-affected materials have been removed, technicians use specialized cleaners and disinfectants to remove the last vestiges of infection. Although new mold can be reintroduced to the property, technicians do their best to prevent new growth.

Drying of Wet Materials
One of the most important steps to preventing future outbreaks is containing moisture and bringing humidity levels down. Without moisture, new mold spores can't develop into colonies. After professionals have finished, you can takeover mold remediation by regularly inspecting your property for moisture, leaks, and areas of mold. Provide plenty of ventilation and keep your property dry.

Is Black Mold Cleanup Expensive?

3/25/2020 (Permalink)

Mold damage in Romeoville, IL

Black mold can grow on nearly every surface imaginable and in almost any region. That means it can be found in some measure even in desert climates. If, however, you live in an area where higher humidity is prevalent, then diligent monitoring is suggested to prevent the need for mold removal procedures in your home. This is especially true if there has been a leak or a broken pipe that leaves residual moisture for black mold to take hold.

Cost of Black Mold Removal

It is difficult to gauge the exact expense of mold cleanup. There are many variables, depending on the severity and extent of the damage in your home, but low estimates are $500 for black mold elimination in small areas or crawlspaces and as high as $30,000 for mold removal throughout a large or widespread structure. Some of the expenses involved may include:

• Assessment by a qualified mold inspector to determine the extent of the mold growth
  
• Air sampling needed to determine if spores are airborne
  
• Removal and drying of all wet materials and affected areas
  
• Replacement of structural materials such as subfloor, studs, cabinets, drywall or insulation if needed
  
• Cleaning, filtering, and dehumidification of the air in the home to minimize spore propagation
  
  

When To Get Help

Mold damage is nothing to take lightly, and if the area is large, covers porous surfaces or goes very deep, then mold cleanup is not something you can take care of on your own. Finding a qualified black mold remediation and mold cleanup technician in Romeoville, IL, to properly remove the mold is worth the expense. If you are hoping for some help from your homeowners’ insurance, make sure to check the coverage with your agent before beginning the process.
In the long run, the need to immediately stop the mold growth outweighs any expense required for professional mold removal. Your family’s comfort and safety are worth the financial cost.

What To Expect After Contacting SERVPRO of Joliet

10/24/2019 (Permalink)

Here is what you can expect during the first several hours after contacting the restoration company.

1. A Quick Response
When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, they will begin preparing to address the needs of your client.

2. Arrival to the Damaged Site
With over 1,700 locations, SERVPRO can arrive quickly to any emergency. They can be on site to begin the restoration process within four hours. This fast response can make a huge difference if your client’s home has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

3. Inspection and a Verbal Briefing
Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. This should all happen within eight hours of your initial call. They will provide a verbal briefing so that you and your client are aware of what will happen next. Their quick 24 hour response will allow them to begin mitigation as soon as possible to prevent any further damage before they begin work on necessary repairs.
Because it can spread and worsen quickly, the 24 hour period after damage has occurred is crucial. SERVPRO’s fast response will save the agency money and allow your client to have their home back sooner.

Get an Idea of the Areas We Serve

9/2/2019 (Permalink)

Our SERVPRO of Joliet Team

With the name “SERVPRO of Joliet,” you might think we only serve Joliet…BUT that is NOT the case.

Our team is able to go far and wide to help you recover from water, fire, mold and biohazard damage.

Let us paint a picture of our service area:

We cover not only Joliet but also Crest Hill, Romeoville, Rockdale and New Lenox.

If you’re in a different location and need help, but you’re unsure if we can serve you, give our office a call at (815) 436-5735 to find out. If we can’t help you, we will gladly refer you to a different, local SERVPRO franchise that can!

SERVPRO franchises are all locally owned and staffed, but have the backing of that strong, national, corporate brand. When disaster strikes, SERVPRO is ready to make it “Like it never even happened.”

IICRC Certification: What It Is and Why It Matters for Your Restoration

7/16/2019 (Permalink)

IICRC Certification

The Institute of Inspection Cleaning and Restoration Certification is a nonprofit organization that has been setting the bar for restoration industry standards for years. The IICRC is a globally recognized certification and one that proves that your restoration contractor is capable of doing the job. 1. Proven Knowledge In order to obtain a restoration and mitigation certificate, technicians must prove knowledge of standard practices and procedures. They cannot receive certification without first attending and completing approved coursework through an approved school and instructor. 2. Required Training The IICRC also requires training in the latest restoration technologies and techniques through a certified firm. The field of mitigation and restoration is a highly specialized field, and you should make sure that everyone involved in your project is a trained and specialized technician working under a certified firm. Ensuring that everyone is qualified means that you can rest assured that your residence is in good hands under the supervision of a team that has met some of the highest standards in the industry. 3. Continuous Renewals Becoming a certified disaster restoration specialist in the Joliet area is not a one and done kind of process. Both firms and agents must maintain their certifications through continuing education and practice. Every certificate has an expiration, and just because someone was once certified and capable does not mean that they still are. Standards of care change frequently as advances in technology and techniques evolve, and it is essential that you hire a firm that is capable of performing at the standards of today, not yesterday. The IICRC takes great pride in their certified technicians and firms, and you should too. These individuals and companies have proven their knowledge and ability, and because of that, they have earned the respect of an industry standard setter. Therefore, the next time you are faced with a disaster and the impending work of a restoration, seek out only those professionals and companies that proudly proclaim their certification.

SERVPRO of Joliet - Construction Services

6/12/2019 (Permalink)

Rebuilding after a disaster.

After a disaster—whether it be a fire, water, or storm—damages your home you will need to rebuild and restore. For decades SERVPRO has been known for their ability to respond to a disaster and fix your home to make it "Like it never even happened.”

The first thing you must do after a disaster is take temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris. Mold, smoke, fire, and water damage all have their own protocol for restoration and our experts know how to tackle each problem.

Once your home or building is secured and the hazards are removed you can start the rebuilding process; from the structure itself to preserving and restoring the treasured items inside your home—including heirlooms, art, and family photos. The professionals at SERVPRO of Joliet can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Joliet can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Move Out
• Painting
• Plumbing
• Roofing Services

SERVPRO Working with Clients & Adjusters

3/1/2019 (Permalink)

Making, Processing and Settling an Insurance Claim

Several features set SERVPRO apart from other mitigation and restoration companies. These distinctions should be clear to an insurance adjuster as well as homeowners. Here are four ways this company facilitates the process of making, processing and settling an insurance claim.

1. Fast Response A fast response on the part of a mitigation and restoration company benefits clients and insurers. The sooner that damage can be professionally assessed, the sooner mitigation can start. A call response time of one hour, a four hour window for an on-site visit and an eight hour window for a verbal briefing can limit extensive primary and secondary damage.

2. Accurate Estimates A company can make more accurate estimates by hiring certified professionals, relying on a national network of locations for training and maintaining data on locations. An insurance adjuster can use the Claims Information Center to obtain information about individual estimates and compare different companies, causes of loss and job files costs. All of this data adds up to more accurate estimates that account for mitigation and restoration.

3. All-In-One Service Rather than working with separate mitigation and restoration companies, clients and insurers may prefer a one-stop shop. A company that handles the damage remediation process from start to finish can provide a more accurate estimate from the start. There will also be less need to worry about adjusting schedules or necessary tasks getting lost in the shuffle.

4. Electronic Claims Service In addition to the aggregated data available through an electronic claims service, this portal can also make it easy for a restoration service and insurer to share information. This resource can speed up insurance claim processing and allow for faster settlements. All of these are ways in which SERVPRO, a national mitigation and restoration company with local and regional franchises, can support insurers and clients. Whether you are an insurance adjuster or homeowner in the Joliet area, you should consider hiring this Preferred Vendor for the best results.

Broken Pipes, Happy Customers!

2/21/2019 (Permalink)

From 50 degrees to -50 degrees, from snow, to ice, to rain, this winter has been a roller coaster of weather for the Joliet area. SERVPRO of Joliet did their very best in helping as many people as possible with their broken pipes due to the frigid temperatures we were experiencing. Below are actual quotes from customers that we helped in putting their lives back to normal.

"Very polite and professional." - Jorge C.

"Excellent service, professional." - Anne C.

"Keep on with the professionalism. Thanks for making this easy for us. Good job!" - Agata R.

"The process went much smoother than we anticipated. SERVPRO was very understanding and considerate of our situation. My husband uses a walker and they always made sure the fans were placed so that they were not in my husband's way." - Kathleen U.

"They worked hard and did a great job!" - Marian S.

Comments like these are what keep us committed to do the best job possible for all of our customers. We will be there for you. SERVPRO of Joliet 815-436-5735

SERVPRO of Joliet is an Esporta Certified Operator

2/8/2019 (Permalink)

SERVPRO of Joliet is an Esporta certified operator.  

We are capable of restoring over 90% of the soft contents in a house, and over 85% of the soft contents what were previously considered non-restorable when using the traditional cleaning methods.  

Types of damage and contamination we can restore:

• Category 1,2,and 3 water damage
• Heavy smoke and soot
• Mold
• Bio waste contaminated goods.

Third party independent laboratory testing has verified that the Esporta Wash System restores contaminated items to food grade clean by removing 99% of both organic and inorganic contaminants.

By utilizing the Esporta Wash System we provide you with a simpler and faster claim settlement process, as well as restoring your soft goods with sentimental value.

SERVPRO of Joliet prides itself on having advanced technology to ease the claims process for both the insured and the insurance company. 

What to Do After A Fire

2/8/2019 (Permalink)

What You Can Do Until Help Arrives

Should a fire occur in your home or business, here are some helpful tips you can use to help limit the damage until SERVPRO of Joliet arrives:

Do's

• Limit movement of people in the structure to prevent soot particles from being embedded into upholstery and carpets.
• Place dry, colorfast towels on carpeted traffic areas to prevent more soiling.
• Wipe soot from chrome trim, then protect with a light coating of lubricant.

Don'ts

• Do not attempt to wash any walls or painted surfaces without first contacting SERVPRO of Joliet
• Do not attempt to shampoo carpet or upholstered furniture without first consulting with a SERVPRO of Joliet professional.
• Do not attempt to clean any electrical equipment or appliances that may have been close to fire or water without consulting a repair service.

Be Ready in 2019

1/8/2019 (Permalink)

Each new year brings new beginnings , new opportunities and unfortunately new disasters. The time to prepare for a disaster is now. Make a resolution that helps protect you or your business and allows us to make any disaster “Like it never even happened.  Unexpected disasters like tornadoes, river floods, flash floods and even water main breaks can disrupt your life without warning.  There are many ways to get involved especially before a disaster happens. Get involved as a community and participate in programs and activities to make your families, your homes and your businesses safer.  The formula for making a safer homeland consists of volunteers, a trained and informed public, and a SERVPRO that is there for you 24 hours a day, 7 days a week and that is SERVPRO of Joliet, call 815-436-5735.

How To Choose the Right Restoration Company

12/14/2018 (Permalink)

Disasters are devastating. Whether caused by fire or water, whether big or small, they can turn your world upside down in a matter of minutes.  Even the strongest of us can feel helpless, not knowing where to turn to get the best help possible; but fortunately for you, SERVPRO of Joliet is nearby and is ready to help 24/7.

But why SERVPRO? After all, there are other companies who make the same claims.  Consider this: if you have to undergo surgery due to a dangerous and life-threatening condition, wouldn’t you insist on having a surgeon the best surgeon possible with extensive training, years of experience, and a sterling reputation to get you back to good health? Well, your property is probably the biggest investment you’ll make in your lifetime, so it’s also very important to have a company with the knowledge, experience and reputation you can trust to return your property to its preloss condition or better. We offer a full line of construction and rebuild services so we are able to handle your disaster from beginning to end and make it "Like it never even happened."

Three of the Best Reasons to Use SERVPRO of Joliet, Illinois:

1. Training – We never stop learning and honing our skills. We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup and restoration, biohazard and mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. Additionally, our industry professionals regularly attend SERVPRO continuing education classes.
2. Equipment – We use the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more. During the past few years, there’s been a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Joliet to restore your property quickly, reliably, and more effectively.
3. Experience – SERVPRO is very reputable. They started over 50 years ago and currently have over 1,700 franchises nationwide. Your very own SERVPRO of Joliet is proud to have been in business for itself for 13 years! The extensive knowledge we’ve gained during that time makes us the go-to-disaster restoration company to call. Our experience will enhance your experience with us!

We sincerely hope that you’ll never be in a situation where you need to call a restoration company, however if you are; give us a call and we’ll make it as easy as possible for you. Call 815-436-5735.

SERVPRO of Joliet - Faster to Any Disaster

11/16/2018 (Permalink)

Commercial Water Job

SERVPRO of Joliet provides 24-hour fire and water damage restoration service in Joliet, Crest Hill and Romeoville.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Joliet provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Joliet arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Need Emergency Service? Call Us 24/7 – 815-436-5735