Water Damage From a Leaky Toilet

7/1/2024 (Permalink)

A toilet leaking or overflowing can lead to water damage and possible containments in your residential or commercial space. A situation like this requires swift action and the right team doing the job. Luckily, SERVPRO of Joliet offers emergency services 24 hours a day and is committed to making a fire, water or storm disaster “Like it never even happened.”   

There are various reasons why a toilet may leak, and steps should be taken immediately to prevent further damage. The supply line, which brings new water into the tank and is part of the flush mechanism, may become worn or cracked which leads to leaking. A malfunctioning flapper or valve could also be the culprit. If this happens in your property, make sure to turn off the water supply to prevent further damage. This can be found behind the metal supply line with the valve near the wall's connection point. Then, remove all the water from the tank.   

Our SERVPRO of Joliet team has the skills needed to handle a job of this type. We are able to safely clean an affected area and restore it after damage. We are here to help! 

Damage from a Leaking Toilet

2/25/2024 (Permalink)

A toilet leaking or overflowing can lead to water damage and possible containments in your residential or commercial space. A situation like this requires swift action and the right team doing the job. Luckily, SERVPRO of Joliet offers emergency services 24 hours a day and is committed to making a fire, water or storm disaster “Like it never even happened.”   

There are various reasons why a toilet may leak, and steps should be taken immediately to prevent further damage. The supply line, which brings new water into the tank and is part of the flush mechanism, may become worn or cracked which leads to leaking. A malfunctioning flapper or valve could also be the culprit. If this happens in your property, make sure to turn off the water supply to prevent further damage. This can be found behind the metal supply line with the valve near the wall's connection point. Then, remove all the water from the tank.   

Our SERVPRO of Joliet team has the skills needed to handle a job of this type. We are able to safely clean an affected area and restore it after damage. We are here to help! 

Removing Moisture From Materials

8/7/2023 (Permalink)

When our crew approaches a water job, we evaluate many different variables. All of which are very important, but there are two variables that we look at the most: type of material and the degree of wetness. This means that we will evaluate each material's permeability, the ability for water to pass through the material, dampness, the moisture movement. The liquids will be presented in one of these forms.

Surface Water

Like the name, you can find this type of moisture on the material's surface. It is a visible liquid and can evaporate. When mitigating this type of moisture, you must remove the moisture using mechanical extraction. The next component needed to be addressed: airflow, which helps control temperature and humidity, which helps evaporate any remaining moisture.

Free Water

Unlike surface water, the name of this absorption doesn't give you many clues on how to find it in a material. Before the moisture can form a chemical bond to the material, free water happens. You can find this type of moisture in cavities, open pores, and other air spaces within the material. When mitigating this form of moisture, you will want to use lower humidities and warmer temperatures. By maintaining these factors, you ensure that the moisture is going to evaporate.  

Bound Water

More work is needed to fully mitigate this type of moisture material as this form is when the moisture has made chemical bonds. You will have to release it to get the moisture out of the material when this happens. Unlike the other categories, controlling the airflow won't help remove the chemical bonds. The moisture will dry fastest when it is warmed. The essential factor to keep in mind is maintaining the surrounding humidity. Keep in mind that this type will take the longest to dry out of all categories.

This is why you should hire our team of professionals here at SERVPRO of Joliet because we know what to look for. We evaluate each material to create a precious course of action to provide results and restore to the preloss condition. 

Damage from a Leaking Toilet

8/2/2023 (Permalink)

A toilet leaking or overflowing can lead to water damage and possible containments in your residential or commercial space. A situation like this requires swift action and the right team doing the job. Luckily, SERVPRO of Joliet offers emergency services 24 hours a day and is committed to making a fire, water or storm disaster “Like it never even happened.”   

There are various reasons why a toilet may leak, and steps should be taken immediately to prevent further damage. The supply line, which brings new water into the tank and is part of the flush mechanism, may become worn or cracked which leads to leaking. A malfunctioning flapper or valve could also be the culprit. If this happens in your property, make sure to turn off the water supply to prevent further damage. This can be found behind the metal supply line with the valve near the wall's connection point. Then, remove all the water from the tank.   

Our SERVPRO team has the skills needed to handle a job of this type. We are able to safely clean an affected area and restore it after damage. We are here to help! 

Clean Water, Gray Water, and Black Water

7/7/2023 (Permalink)

What's the difference between clean water, gray water, and black water? And why are they all bad when it comes to flooding and water damage to an Indianapolis home or business? 

What is Clean Water?

Clean water is water that comes from your faucet or shower head that you can drink safely. It is also considered rainwater or snow melt. Water damage to your home can come from a broken water line, a busted toilet tank, a leaky washer or refrigerator, or rain or snow melt entering your home or basement. While clean water flooding your basement or floors may not cause an immediate health risk, it can quickly evolve into gray water after prolonged contact with building surfaces, materials, and items. This can happen within 48 hours, so it is important to call SERVPRO of Joliet as soon as possible after a flood or water damage. 

What is Gray Water?

Gray water is water that may contain chemicals or contaminants that may be harmful to your health. Gray water can come from the shower and sink drains, the washer drains, the dishwasher drain, and aquariums. Gray water can cause even more damage than clean water and evolve into black water within 48 hours, causing further damage and health risks. 

What is Black Water?

Black water is contaminated water from floodwaters and sewage waters. Black water can come from a flooded river, a backed-up toilet, or a backed-up sewage line in your home. Black water can contain all types of harmful contaminants like bacteria, mold, and viruses that can be highly harmful to humans. Black water can cause diseases and illnesses like cholera, hepatitis, and norovirus. Black water can be hazardous to one's health, and it is imperative to immediately call a professional cleanup team like SERVPRO of Joliet. If the water damage from black water isn't professionally removed, dried out, and cleaned, infections and illnesses can occur from microbes in the air and dust. You must hire professionals with the right tools and processes to ensure a thorough cleanup. 

Time is Not on Your Side

If your home or business suffers water or flooding damage, you need to take immediate steps to dry out the property as quickly as possible. With black water, it is imperative that you call us immediately and not try to clean up the water yourself as this can be very dangerous to your health. Even with gray water, if you are unsure what contaminants may be in the water, it is usually best to rely on professionals, like us, who can test the water, extract the water, and take the appropriate steps to clean the property and ensure there are no health risks from contaminants. Even with clean water, if you do not completely dry the damaged areas, the clean water can quickly turn into gray water, which can turn into black water. 

At SERVPRO of Joliet, we have extensive experience with water and flood damage in homes and businesses in the Indianapolis area. We have the professional equipment, tools, cleaning solutions, and expertise to properly extract the water, dry the property, and make it "Like it never even happened."

Wet Materials from Water Damage

6/25/2023 (Permalink)

When our crew approaches a water job, we evaluate many different variables. All of which are very important, but there are two variables that we look at the most: type of material and the degree of wetness. This means that we will evaluate each material's permeability, the ability for water to pass through the material, dampness, the moisture movement. The liquids will be presented in one of these forms.

Surface Water

Like the name, you can find this type of moisture on the material's surface. It is a visible liquid and can evaporate. When mitigating this type of moisture, you must remove the moisture using mechanical extraction. The next component needed to be addressed: airflow, which helps control temperature and humidity, which helps evaporate any remaining moisture.

Free Water

Unlike surface water, the name of this absorption doesn't give you many clues on how to find it in a material. Before the moisture can form a chemical bond to the material, free water happens. You can find this type of moisture in cavities, open pores, and other air spaces within the material. When mitigating this form of moisture, you will want to use lower humidities and warmer temperatures. By maintaining these factors, you ensure that the moisture is going to evaporate.  

Bound Water

More work is needed to fully mitigate this type of moisture material as this form is when the moisture has made chemical bonds. You will have to release it to get the moisture out of the material when this happens. Unlike the other categories, controlling the airflow won't help remove the chemical bonds. The moisture will dry fastest when it is warmed. The essential factor to keep in mind is maintaining the surrounding humidity. Keep in mind that this type will take the longest to dry out of all categories.

This is why you should hire our team of professionals here at SERVPRO of Joliet because we know what to look for. We evaluate each material to create a precious course of action to provide results and restore to the preloss condition. 

Water Damage in Your Hospitality Facility

6/7/2023 (Permalink)

AT SERVPRO of Joliet we understand that keeping your guests satisfied is your top priority, and you can rest assured that you are ours.

When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resume as quickly and safely as possible. Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and guests can enjoy your services with minimal impact.

Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction.

Our experience in the hospitality industry has given us the ability to provide a variety of detailed services for the following hospitality facilities:

• Hotels
• Convention Centers Casinos
• Resorts
• Entertainment Venues
• Banquet Halls

Is It Safe To Stay in My Home After a Water Damage?

3/1/2023 (Permalink)

When customers call us after their home has been damaged by unwanted water, one question we often hear is how safe is it to remain in the home? There are several factors to keep in mind in the immediate aftermath of a water damage situation. What is the source of the water? Water that has come from a broken sewer line or an unknown source should be considered contaminated and is not safe to touch or handle without taking proper safety precautions. Standing water in and around your home, no matter the source, can be dangerous and pose the risk of electrocution as electrical outlets and appliances may still be live.  If your home has experienced unwanted water, call the restoration professionals at SERVPRO of Joliet at 815-436-5735. Our technicians will be on site quickly to help create a plan of action to get you and your family back in your home and make your property "Like it never even happened."

Damage from a Leaking Toilet

2/6/2023 (Permalink)

A toilet leaking or overflowing can lead to water damage and possible containments in your residential or commercial space. A situation like this requires swift action and the right team doing the job. Luckily, SERVPRO of Joliet offers emergency services 24 hours a day and is committed to making a fire, water or storm disaster “Like it never even happened.”   

There are various reasons why a toilet may leak, and steps should be taken immediately to prevent further damage. The supply line, which brings new water into the tank and is part of the flush mechanism, may become worn or cracked which leads to leaking. A malfunctioning flapper or valve could also be the culprit. If this happens in your property, make sure to turn off the water supply to prevent further damage. This can be found behind the metal supply line with the valve near the wall's connection point. Then, remove all the water from the tank.   

Our SERVPRO team has the skills needed to handle a job of this type. We are able to safely clean an affected area and restore it after damage. We are here to help! 

3 Types of Water Damages

1/5/2023 (Permalink)

THERE ARE 3 BASIC CATEGORIES OF WATER Category 1: Clean water originates from a sanitary source such as a broken pipe, or other water source; rainwater is also considered clean and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it meets other surfaces or materials. Category 2: Gray water is used to classify slightly contaminated water and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Category 3: Black water is highly contaminated and filled with pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. Black water is typically caused by sewage damage, flooding or any type of natural disaster; Black water should always be handled by trained professionals.

THE 4 PRIMARY CLASSIFICATIONS OF WATER DAMAGE

• Class 1 is the least amount of water, absorption and evaporation. It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion is present.
• Class 2 involves a large amount of water, absorption and evaporation. It affects at least an entire room of carpet and cushion (pad). Water has wicked up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
• Class 3 involves the greatest amount of water, absorption and evaporation. Water may have come from overhead.  Ceilings, walls, insulation, carpet, cushions and subfloor in virtually all the entire area is saturated.
• Class 4 relates to specialty drying situations. Wet materials with very low permeance/porosity (eg. hardwood, plaster, brick, concrete, light-weight concrete and stone). Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

We have the knowledge, experience and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.

Moisture sensors, which are used to detect moisture in carpets, baseboards and walls. We have moisture meters that we use to test the actual moisture content of materials. The meters allow our technicians to accurately monitor the drying process. Our team also has thermohygrometers on hand to measure temperature and relative humidity, which ensures techs can calculate and create an environment that is most conducive to drying.

Water Damage After A Snow Storm

12/4/2022 (Permalink)

Snow storms are exciting! Snowmen, sledding, hot chocolate and snow days from work and school are the fun parts of winter storms in Illinois. Unfortunately, severe weather can leave costly and frustrating damage to your home.

The most common causes of property damage to your home caused by winter weather are roof damage caused by heavy snow and ice and flooding caused by burst pipes and "ice dams".  Ice dams are ridges that build up on the edge of your roof that prevent melting water from running off. The water will then find cracks and openings on the roof to enter the attic space and interior of the home. Even with proper maintenance, your home is vulnerable to these situations when snow falls heavily and temperatures drop.

If your home has been damaged by severe winter weather, trust the restoration professionals at SERVPRO of Joliet. We will be on site quickly to assess the damage and make a plan to make your home "Like it never even happened." Reach us anytime day or night at 815-436-5735. 

Water Damage in Your Hospitality Facility

11/8/2022 (Permalink)

AT SERVPRO of Joliet, IL we understand that keeping your guests satisfied is your top priority, and you can rest assured that you are ours.

When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resume as quickly and safely as possible. Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and guests can enjoy your services with minimal impact.

Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction.

Our experience in the hospitality industry has given us the ability to provide a variety of detailed services for the following hospitality facilities:

• Hotels
• Convention Centers Casinos
• Resorts
• Entertainment Venues
• Banquet Halls

5 Things to Know About Water Damage

10/17/2022 (Permalink)

As a homeowner, you need to make sure that you're prepared to protect your Joliet, I, home from peril. Water damage can manifest itself in all sorts of ways, whether it's from excessive rainfall, a pipe burst or toilet overflow. Arm yourself with knowledge and study the following tips regarding residential water damage.

1. Call Your Insurance Company Immediately.
If you discover flooding or another type of water damage, you need to contact your insurance company immediately. Your insurance agent can file a claim much more quickly, as well as walk you through the initial damage remediation steps.

2. There's No Time to Waste.
Remediating water damage is all about efficiency. Once the initial accident occurs, it's a race against the clock to see how quickly you can resolve the situation. Secondary damage, such as mold growth, only requires 24 hours to set in.

3. Flood Water Comes in 3 Different Categories.
Flood water is categorized based upon the types of contaminants present. Category 3, also known as black water, poses a significant health hazard and must be handled much more carefully than Category 1, which originates from your water line. Black water floods are also capable of inflicting significantly more damage.

4. Flood Damage and Water Damage Are Not the Same.
Your insurance company treats each disaster differently, depending on the source of the damage. Damage caused by a pipe burst, or other internal accident, is considered water damage. Damage that resulted from a nearby body of water that overflowed onto your property is considered flood damage.

5. Flood Damage is Not Covered by Homeowner's Insurance.
If you live in an area that is more susceptible to flooding, then it's a good idea to purchase a separate flood insurance policy. You also should sit down with your insurance agent to discuss exactly which scenarios your current homeowner's insurance policy actually does cover.
There are steps you can take to help deter water damage, but there's no way to guarantee absolute immunity. If your property has recently suffered a pipe burst, severe flood or other type of water damage, make sure to contact storm remediation experts as soon as possible.

Water Damage in Your Hospitality Facility

9/13/2022 (Permalink)

AT SERVPRO of Joliet we understand that keeping your guests satisfied is your top priority, and you can rest assured that you are ours.

When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resume as quickly and safely as possible. Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and guests can enjoy your services with minimal impact.

Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction.

Our experience in the hospitality industry has given us the ability to provide a variety of detailed services for the following hospitality facilities:

• Hotels
• Convention Centers Casinos
• Resorts
• Entertainment Venues
• Banquet Halls

Removing Moisture from Materials

8/13/2022 (Permalink)

When our crew approaches a water job, we evaluate many different variables. All of which are very important, but there are two variables that we look at the most: type of material and the degree of wetness. This means that we will evaluate each material's permeability, the ability for water to pass through the material, dampness, the moisture movement. The liquids will be presented in one of these forms.

Surface Water

Like the name, you can find this type of moisture on the material's surface. It is a visible liquid and can evaporate. When mitigating this type of moisture, you must remove the moisture using mechanical extraction. The next component needed to be addressed: airflow, which helps control temperature and humidity, which helps evaporate any remaining moisture.

Free Water

Unlike surface water, the name of this absorption doesn't give you many clues on how to find it in a material. Before the moisture can form a chemical bond to the material, free water happens. You can find this type of moisture in cavities, open pores, and other air spaces within the material. When mitigating this form of moisture, you will want to use lower humidities and warmer temperatures. By maintaining these factors, you ensure that the moisture is going to evaporate.  

Bound Water

More work is needed to fully mitigate this type of moisture material as this form is when the moisture has made chemical bonds. You will have to release it to get the moisture out of the material when this happens. Unlike the other categories, controlling the airflow won't help remove the chemical bonds. The moisture will dry fastest when it is warmed. The essential factor to keep in mind is maintaining the surrounding humidity. Keep in mind that this type will take the longest to dry out of all categories.

This is why you should hire our team of professionals here at SERVPRO of Joliet because we know what to look for. We evaluate each material to create a precious course of action to provide results and restore to the preloss condition. 

Does Renter Insurance Cover Water Damage

7/7/2022 (Permalink)

If you are renting a house or apartment in Joliet, IL, you have probably purchased renter's insurance to cover your belongings in the event of a disaster. You might be wondering, though, how far your coverage extends. Renters should be aware that most policies do not protect a tenant's belongings in the event of a flood.

What Is Covered by Insurance for Renters?

A regular policy for renters will cover your items if something happens to your belongings, including water damage from a burst pipe, certain plumbing issues or a broken appliance. However, a basic policy will not cover damage from flooding. Flooding can be caused by:

• Heavy rain
• Too much snow
• Rising water
• Sewage backup
  
  

Renters will need to purchase a separate flood insurance policy for these types of disasters.

Do I Need Flood Insurance?
If you do not live near the coast or in a flood plain, it's easy to dismiss the idea of purchasing flood insurance coverage. However, even a minor flood can be expensive. FEMA estimates that even one inch of water can do thousands of dollars in damage to the contents of a dwelling. Flood insurance will help pay if you need to replace your belongings or use a commercial restoration service. Flooding can happen in any of the 50 states. If you want guidance determining your risk level for flooding, consult FEMA's flood map service to see what zone you live in.

How Can I Purchase Flood Insurance?
The National Flood Insurance Program, or NFIP, is a division of FEMA that provides flood insurance in the United States. The insurance is sold through private companies. Because prices are set by the government, they are consistent no matter what company offers it. Prices will depend on what kind of dwelling you live in and your geographic location. Ask your insurance company if it sells flood insurance.
If you want complete protection for your belongings, make sure your renter's insurance policy is up to date and consider adding flood insurance coverage. You will have peace of mind knowing you're prepared if you need to make a claim.

Flooding

6/25/2022 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States.  Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert-there is always potential for flood damage.  Fema.gov reports in the last 5 years, all 50 states have experiences floods or flash floods.  Just because you haven't experiences a flood in the past does not mean you won't in the future.  In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.  

If you experience flooding call the experts at SERVPRO of Joliet and we will make it "Like it never even happened."

Essential Things to Note About Water Mitigation for Electronics

6/17/2022 (Permalink)

SERVPRO of Joliet Uses Simple and Advanced Approaches in Joliet Homes to Save Electronics.

Since there are several electronics in a home, water intrusion can impact some if not all of them. An appropriate response helps limit damage or salvage some affected items. Electronics pose many challenges to water restoration, unlike other house items like furniture, which can be readily dried or subjected to rigorous cleaning procedures.

When conducting water mitigation in Illinois households, managing affected electronics depends on how the damage occurs. SERVPRO of Joliet facilitates some of the mitigation processes or involves a specialist to help clean and restore appliances and other electronic items

Water damage can affect electronics through:

• Direct water contact
• High indoor humidity
• Temperature plummeting to the dew point

Water can splash on items or submerge them if placed on the floor. Such direct contact causes significant damage since the water involved is sufficient to reach the internal components of an appliance. Timely intervention can improve the chances of saving such items since significant damage rarely happens immediately on contacting water.

Actions that help electronics exposed to water include:

• Unplugging all items from power sources
• Extracting any water inside the items
• Maintaining temperature above the dew point

SERVPRO of Joliet helps ensure that such actions are taken in good time for effectiveness. For instance, when you call, our customer support staff guide you on the immediate steps you can take to save valued items, including unplugging them from power sources. We can also assist with water removal and temperature regulation on arrival at your property, especially if portable heaters are necessary.

Apart from the damage caused by direct water contact, problems can develop from exposure to humid air due to condensation inside the items. When our SERVPRO technicians set up dehumidifiers in the property during restoration, evaporation from standing water cannot drive humidity to unsafe levels.

SERVPRO of Joliet handles all types of water mitigation. Call us at (815) 436-5735. We're Faster To Any Size Disaster.

3 Reasons You Might Find Water in Your Crawl Space

6/1/2022 (Permalink)

Three Possible Causes Of Water In Your Crawl Space

A wet crawl space can create more problems than you might expect. It makes water damage less visible, but it also creates the perfect conditions for mold growth. The moisture also weakens the Joliet, IL, house's structural materials, creating greater damage as a result. Learn about the most common causes for water inside the crawl space so you can prevent an incident.

1. Overwatered Plants

You can accidentally flood the crawl space by doing something as simple as overwatering plants, especially those close to the house's foundation. Whether you use too much water or leave the hose or sprinkler running beyond the necessary time, the excess will seep into the house and reach the lower sections first. You can easily turn off the water to resolve this issue. You can spot this problem if you see water pooling near the affected area.

2. Poor Sloping Grade

Another factor that can result in a wet crawl space is the lack of proper grading around your house. Ideally, you want the grading to slope away from the building and towards the outer yard or the streets. This feature ensures that any incoming water flows away from the foundation, preventing flooding. Check the grade after winter, intense rainfall or an overwatering incident. If the slope is altered or missing, build it up between six to eight inches away from home.

3. Defective Plumbing

Another reason why you might find water inside your crawl space involves defective or broken pipes. Even if the leak or burst pipe is in the house's upper floors, the water will always trickle down. If you find water in the crawl space or lower area, conduct a detailed search to find the source and fix it. Hire a plumber if you are unable to find it.

You should deal with a wet crawl space fast before mold growth and water damage threatens your home. Identify these occurrences to avoid this situation and contact emergency remediation services if you find water in that area or anywhere else.

Water Damage Repair and Restoration

5/23/2022 (Permalink)

Did you know that SERVPRO also cleans up sewage backups?

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO Franchise Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

Water damage can be classified by the three types of contaminated water. SERVPRO of Joliet technicians will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

• Water from a clean source like a broken water line
• If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

• May contain bacteria and viruses
• Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of Joliet Professionals are available 24 hours a day, 365 days a year. Our specialists are always here with specialized training, equipment and protective gear to safely restore your home or business.

Toilet Overflow or Sewer Backup?
Call our office today 815-436-5735.

Is It Safe To Stay in My Home After a Water Damage?

5/3/2022 (Permalink)

When customers call us after their home has been damaged by unwanted water, one question we often hear is how safe is it to remain in the home? There are several factors to keep in mind in the immediate aftermath of a water damage situation. What is the source of the water? Water that has come from a broken sewer line or an unknown source should be considered contaminated and is not safe to touch or handle without taking proper safety precautions. Standing water in and around your home, no matter the source, can be dangerous and pose the risk of electrocution as electrical outlets and appliances may still be live.  If your home has experienced unwanted water, call the restoration professionals at SERVPRO of Joliet. Our technicians will be on site quickly to help create a plan of action to get you and your family back in your home and make your property "Like it never even happened."

Is It Safe To Stay in My Home After a Water Damage?

4/13/2022 (Permalink)

When customers call us after their home has been damaged by unwanted water, one question we often hear is how safe is it to remain in the home? There are several factors to keep in mind in the immediate aftermath of a water damage situation. What is the source of the water? Water that has come from a broken sewer line or an unknown source should be considered contaminated and is not safe to touch or handle without taking proper safety precautions. Standing water in and around your home, no matter the source, can be dangerous and pose the risk of electrocution as electrical outlets and appliances may still be live.  If your home has experienced unwanted water, call the restoration professionals at SERVPRO of Joliet at 815-436-5735. Our technicians will be on site quickly to help create a plan of action to get you and your family back in your home and make your property "Like it never even happened." 

Will My Joliet Home Fully Recover from Burst Pipes?

3/3/2022 (Permalink)

With Prompt Action, SERVPRO Restores Your Home with Professional Water Cleanup Techniques

A burst pipe sends copious amounts of water into your home, which calls for fast response to get it cleaned up. Should you find yourself facing emergency water loss, SERVPRO arrives quickly with all of the best equipment to handle your water removal needs. Our Green Fleet is available 7 days a week, 24 hours a day to provide prompt results. The goal is to ensure that your interior is restored to preloss condition with our specialized drying and disinfecting techniques.

Can I Try to Clean Up the Water Myself?

Most homeowners have a mop and bucket or a decent wet/dry vacuum handy within their homes. However, these tools are not able to measure up to the industrial-strength equipment and training that skilled water restoration technicians (WRT) bring to the job site. Our team is fully trained through the Institute of Inspection Cleaning and Restoration Certification (IICRC). We work to ensure we meet or exceed all of the expectations for water cleanup, so that your home is restored to make it “Like it never even happened.”

What Happens During Water Damage Restoration?

Water migration is a critical concern that our team has once we arrive on the scene. We must spring into action as quickly as possible to keep water from moving into other areas of the home. Our technicians wear removable shoe covers while we work through each area of the home to limit damage from spreading. Moisture detection tools that do not penetrate materials are also available to the team that allows us to take moisture readings without causing further damage.

How Fast Will the Water Removal Process Be?

SERVPRO technicians follow distinct steps to expedite the water damage restoration process, including:

    •    Assessment
    •    Movement of Contents
    •    Water Removal
    •    Moisture Control
    •    Water Detection

After we assess the site of the loss, our team formulates a plan involving the best equipment and techniques to get the job done. Just a sampling of the equipment that our vehicles are equipped with to address water restoration projects include:

    •    Water Extraction Tools: We have truck-mounted extractors that allow us to remove hundreds to thousands of gallons of water in a short span. Submersible pumps are also available to facilitate targeted water removal.
    •    Air Movers: Industrial fans and high-speed air movers help improve airflow over the flooring, carpets furnishings, and walls to make moisture evaporation go faster.
    •    Dehumidifiers: Dehumidification is critical with any water cleanup project. Our technicians have industrial-grade dehumidifiers that lower humidity levels within the home. This equipment removes damp air from the space and prevents secondary water damage like swelling or warping of walls, flooring, and furniture.
    •    Moisture Detectors: No moisture must be left behind, so our team has access to a range of moisture detection tools. Moisture meters, moisture sensors, and thermal imaging cameras help us to located hidden moisture pockets in cracks and crevices. Failing to find leftover moisture zones can cause hidden damage due to harmful mold and mildew growth.

Why is Water Migration Something to Worry About?
All standing water within the loss zone must be entirely removed before the drying process begins. If there is any moisture left behind in the walls or behind baseboards, it can destroy the building materials or turn into a breeding ground for bacteria and microbes. In a situation where moisture lurks behind walls, our technicians may need to drill holes in the walls to bring warm air in, which facilitates better drying.

SERVPRO is Here for Effective Water Restoration When You Need It

When we are called for water cleanup, there is more to the job than taking care of visible water. Moisture migrates to dry spaces, which means that your carpets and padding, floors and subfloors, drywall and studs are all prone to damage. Even if it seems as though your floor may be dry after extraction, there could still be hidden moisture found in the subfloor below. This is why we have professional equipment allowing us to detect and measure the moisture levels throughout your home.

Once the water cleanup and drying are complete, our trucks are loaded with a full range of antibacterial agents, cleaning projects, and deodorizers to ensure your home is ready for you to resume your daily life. Our cleaning technicians work closely with our other restoration team members to ensure your project moves along cost-effectively and efficiently.

Never let a water loss situation create stress in your life. SERVPRO of Joliet is available 24/7 for emergency service when you need professional water cleanup. We’re Faster to Any Size Disaster, and you can reach us by calling (815) 436-5735 so that a team can be deployed to begin an assessment.

Leaking Appliances?

2/7/2022 (Permalink)

Coming home to a puddle on the floor under one of your household appliances is a cause for concern that warrants investigation. After all, a leaking appliance can cause some serious water damage that affects the structural integrity of your home and can cost thousands of dollars if it isn’t caught and cleaned up in time.

So, what should you do when you discover that your fridge, freezer, or washing machine is leaking? We recommend taking the following steps.

Is Your Appliance Level? 

If your appliance isn’t gushing water and the puddle is small, take measures to clean up the water and double-check that your fridge or freezer is level. If your appliance isn’t set on level ground, there’s a good chance that it may be leaking since the water source is off-kilter. Especially if the appliance is new, your floors have recently been remodeled, or you moved your appliance recently, an appliance that is not sitting level may be the reason behind your leak.

How Can I Stop The Water Leak From Getting Worse?

Whenever water is gushing out of an appliance or you discover an obviously long-standing leak that hasn’t been tended to, the first step you should take is to turn off your water main. Having water actively run to your appliance is probably making the leak even worse, which is why water is pouring out of it in the first place. Once your water main is off, you can hopefully spot where the leak is coming from.

What Can I Do To Clean Up After A Water Leak?

Use towels and any mops that you have to clean up excess water that is pooled on your floor. This allows you to mitigate further damage and assess the existing damage. Do you see:

• Mold
• Warping
• Stains
• Discoloration

Anything that has tears, holes, shows signs of mold or is obviously completely soaked and unlikely to dry soon should be looked at by a professional. 

How Can The Professionals Help?

Water damage left untreated can wreak havoc on your home, which is why a leaking appliance should always be checked out and taken care of so the leak is identified and permanently resolved. SERVPRO of Joliet has a highly trained water damage restoration team who is ready to take care of your emergency at a moment’s notice. We suggest putting our number into your phone in case of emergencies: (815) 436-5735.

Here at SERVPRO of Joliet, our water damage restoration process is comprehensive, helping you identify and remedy any water damage that your appliance leak may have caused. For water damage, storm damage, fire damage, mold, or other disasters or commercial cleaning services, contact us at (815) 436-5735. This franchise is independently owned and operated.

Water Damage Timelines

1/25/2022 (Permalink)

SERVPRO  provides 24-hour fire and water damage restoration services.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO  arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants can cause health effects.

Trust The Restoration Specialists With Your Belongings

12/7/2021 (Permalink)

When your home is impacted by a water damage, it is often the loss of your personal belongings that is the most devastating. Clothing, furniture, photo albums and other keepsakes are the items that often can't be replaced and are the most important to your family. The restoration professionals at SERVPRO of Joliet are trained in the most up-to-date cleaning methods to restore these precious items that make your house a home. 

Our technicians utilize several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned. 
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

We always pre-test surfaces to determine the safest and most effective cleaning method for each item. Our "restore" versus "replace" mentality means our priority is to preserve your precious belongings and keep your costs low. 

If you have experienced a water damage in your home, call the restoration experts at SERVPRO of Joliet.

Trust The Restoration Specialists With Your Belongings

11/2/2021 (Permalink)

When your home is impacted by a water damage, it is often the loss of your personal belongings that is the most devastating. Clothing, furniture, photo albums and other keepsakes are the items that often can't be replaced and are the most important to your family. The restoration professionals at SERVPRO of Joliet are trained in the most up-to-date cleaning methods to restore these precious items that make your house a home. 

Our technicians utilize several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned. 
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

We always pre-test surfaces to determine the safest and most effective cleaning method for each item. Our "restore" versus "replace" mentality means our priority is to preserve your precious belongings and keep your costs low. 

If you have experienced a water damage in your home, call the restoration experts at SERVPRO.

Whether a flood or leaky pipe, SERVPRO of Joliet can help

9/9/2021 (Permalink)

NO WATER DAMAGE IS TOO BIG OR SMALL

The first 24 hours following a water incident are the most important in preventing secondary or permanent damage. Within four hours of loss notification, a SERVPRO professional will be on site to help ensure a water damage is handled by completing the following steps. 

Inspection

SERVPRO will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.

Emergency Services

Our professionals will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and prepare the area for drying. They will explain the needed emergency services to you step-by-step. 

Monitoring

To help ensure your home or business and belongings are dried to appropriate industry standards, we will monitor the drying process. The updates will be consistently communicated to you.

Restoration Services

We will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to preloss condition. 

Emergency Water Damage Tips For Your Home

6/7/2021 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. Call SERVPRO of Joliet at 815-436-5735! We will be there as soon as possible, but here are some Emergency Water Damage Tips to follow until we arrive:

• Shut off the water source if possible
• Turn off circuit breaker for wet areas of the building when access to the power distribution panel is safe from electrical shock
• Remove as much excess water as possible by mopping and blotting
• Place aluminum foil or wood blocks between furniture legs and wet carpeting
• Move any paintings, art objects, computers, documents and other sensitive valuables to a dry place
• Do not ever affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. ALWAYS avoid electrical shock hazards
• Don't use your household vacuum cleaner to remove water, this could cause electrical shock or damage to the vacuum cleaner
• Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water

May Showers....

5/13/2021 (Permalink)

A basement can flood at any time, but flooding often happens during heavy rainfall. And in our area we get plenty of rain during our spring storm season. Basements are prone to flooding because they are the lowest level of a house and are built below ground level. Water runs from high to low ground and unfortunately straight into your basement. Excessive rain in a short period of time can saturate the earth around your basement and push through foundation cracks. THIS is when you call SERVPRO of Joliet. 815-436-5735. We can answer any questions you have and get our highly trained technicians out to you right away! 

How To Use IICRC Classifications To Assess Flood Damage

4/28/2021 (Permalink)

If you have endured flood damage to your Joliet home – SERVPRO can help you. We are an experienced flood damage restoration and repair team, with access to sophisticated tools and the finest equipment. If your property needs saving, we are the right choice. The first that thing we do, once we arrive on site, is to conduct a full inspection. This is designed to help us determine the extent and nature of the damage. The IICRC (Institute of Inspection Cleaning and Restoration Certification) categories flood damage according to four key classifications. The SERVPRO technicians will use this guide to shape their plan of action and decide which repairs are required.

Here is some more information on the IICRC classifications and what they might mean for your property.

Class One: Limited Intrusion
This is the least severe type of flood damage. A small amount of water has entered the home. There is minimal damage to walls and soft furnishings. Depending on the size, shape, and location of the affected space, large fans can likely be used to dry it out.

Class Two: Intrusion With Some Spread
Here, flood water has started to spread. If your house was impacted by a storm, the damage is almost going to have advanced beyond small pools of water. It may have risen into the walls and started to soak into timber, concrete, and insulation materials. The water has reached the subflooring beneath carpets. Industrial drying machines (and carpet lifters) will be brought in to absorb the excess moisture.

Class Three: Invasive Liquid
The walls, ceilings, soft furnishings, and floors are all damp and need to be dried quickly. Most are fully saturated with water. Water lines on the walls extend more than two feet above the floor. This tends to occur when ceilings leak (during heavy rainfall), and water seeps through the walls. Dehumidifiers and dryers can be used to restore the home, but some materials may be unsalvageable.

Class Four: Severe Invasion
In the most severe cases, objects not usually affected by flooding have been compromised. For instance, paintings high up on walls, attics (if the danger is from natural flooding), and crawlspaces. At SERVPRO, we’re committed to saving as many of your possessions as possible, but extensive damage can render some items irreparable. We will, however, inform you of the fact before disposing of any materials. Serious flood damage may require you to move out of the property while we secure its structural safety and install heavy duty drying machines.

Whether your home has been damaged by a storm or by something more familiar, like a burst pipe, assessing the damage is an important part of formulating a response. SERVPRO of Joliet is a locally based service, which means that our response is always fast.

What To Do If Water Damage Occurs

4/22/2021 (Permalink)

Drying Process in Place

Step 1 – Stop the Water, if possible

Step 2 -- Call SERVPRO of Joliet at 815-436-5735

 We will ask for:

• Your name.
• Address (please let us know if your mailing address is different than the property address).
• Telephone numbers.
• How did you hear about us?
• What type of damage occurred (water, fire, etc) and what caused the loss?
• How many rooms are affected and the type of flooring in the affected rooms?
• Is your home on a concrete slab, crawlspace, or basement?
• Year your home was built.
• We will ask what company your homeowners’ insurance is with. If you have a claim number and / or adjuster information already (if not, no worries).
• What your deductible amount is?
  • The deductible is the amount you pay before insurance starts to pay. We generally collect this amount at the start of service, but this can vary depending on the insurance company. 

Step 3 – Call A Plumber, if needed

Step 4 – Call Your Insurance Company

In order to get things under way quickly, contact the Claims number for your insurance company.  They will ask for some information about the loss and what damages there are.  If you’re unsure what your deductible amount is, they will be able to tell you.  If they assign a claim number and / or adjuster, please take that information down and give it to us.  Tell them you have SERVPRO of Joliet is on the way.  Some people like to speak to their agent, which is fine, but the agent isn’t typically available at all times and many times there’s a delay before the agent has some time to file the claim. 

We will extract the water and move any necessary contents when we get there.  Just keep yourself safe, it's very easy to be injured during a water damage situation.  

The Science of Drying

3/31/2021 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction maybe to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Joliet employees are trained in the science of drying and follow strict industry-approved standards to help lower the chance of any secondary damage. If your business suffers a water damage, SERVPRO of Joliet will:

  Inspect the building to detect every component that is wet, to help prevent secondary damage from happening. 

  Measure how much moisture is in what materials and monitor whether the materials are drying properly. 

 Speed up Mother Nature by using professional drying equipment.

Water Damage Prevention Matters

2/17/2021 (Permalink)

Water damage is very unpredictable and usually leaves the customer with costly repairs. While many homes and buildings are protected against fire damage by installing fire alarms and detectors, only few have protected their properties against water damage. What makes it worse is that water damage, oftentimes, is unrecognizable until the damage caused is already huge. The best way to prevent water damage and costly repair services, it is important to protect yourself, your home, and your business against it by following the tips below.

• Perform regular inspections and maintenance on your plumbing systems
• Repair and protect your home or building’s exterior
  
  
• Winterize any exterior water shutoff valves each winter to protect from frozen pipes.

Finally, in case water has penetrated your home, the best option to take is to call a professional water damage repair services to minimize the damage caused. SERVPRO has professional tools and water extraction systems that can quickly remove water inside your home or building and prevent the damage from spreading.

Signs That You May Have Hidden Water Damage in Your Home

2/11/2021 (Permalink)

Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. Here are a few signs that may indicate water damage in your home.

Discolored materials

Many materials common in homes show water damage through discoloration. Pigments used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they come in contact with water. The shape, spread, and specific color of these spots can vary depending on how much water has been released, and what materials it has already come in contact with. One of the most destructive processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Unusual or musty odors

Several complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens. Oxidizing metals, freshly soaked wood, and other materials, and long-term mold growth can all create unique and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why SERVPRO technicians use multiple deodorization methods to rid your home of any unwanted smells. If you notice an unusual smell in your home, call the pros to get the problem handled quickly!

Dripping or other water sounds

Unusual sounds behind walls and below floors could be indicative of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well. Water at high pressure inside pipes in your home can create unique sounds when something is amiss. It might be a whooshing sound or even a hum. If you hear anything unusual behind those walls, give us a call!

SERVPRO of Joliet helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal. Call us at 815-436-5735 if you experience water damage of any kind.

5 Things You Need to Know About Water Damage

1/25/2021 (Permalink)

As a homeowner, you need to make sure that you're prepared to protect your Joliet, I, home from peril. Water damage can manifest itself in all sorts of ways, whether it's from excessive rainfall, a pipe burst or toilet overflow. Arm yourself with knowledge and study the following tips regarding residential water damage.

1. Call Your Insurance Company Immediately.
If you discover flooding or another type of water damage, you need to contact your insurance company immediately. Your insurance agent can file a claim much more quickly, as well as walk you through the initial damage remediation steps.

2. There's No Time to Waste.
Remediating water damage is all about efficiency. Once the initial accident occurs, it's a race against the clock to see how quickly you can resolve the situation. Secondary damage, such as mold growth, only requires 24 hours to set in.

3. Flood Water Comes in 3 Different Categories.
Flood water is categorized based upon the types of contaminants present. Category 3, also known as black water, poses a significant health hazard and must be handled much more carefully than Category 1, which originates from your water line. Black water floods are also capable of inflicting significantly more damage.

4. Flood Damage and Water Damage Are Not the Same.
Your insurance company treats each disaster differently, depending on the source of the damage. Damage caused by a pipe burst, or other internal accident, is considered water damage. Damage that resulted from a nearby body of water that overflowed onto your property is considered flood damage.

5. Flood Damage is Not Covered by Homeowner's Insurance.
If you live in an area that is more susceptible to flooding, then it's a good idea to purchase a separate flood insurance policy. You also should sit down with your insurance agent to discuss exactly which scenarios your current homeowner's insurance policy actually does cover.
There are steps you can take to help deter water damage, but there's no way to guarantee absolute immunity. If your property has recently suffered a pipe burst, severe flood or other type of water damage, make sure to contact storm remediation experts as soon as possible.

Sink Overflow Damage

10/6/2020 (Permalink)

Overflow Cleaning Procedure:

1. Mop up as much water as possible from floors, pantries, and cabinets.
2. Leave cabinets and doors open so that all dampened areas have a chance to dry out. 
3. To more thoroughly dry out the area, use cross-ventilating electric fans. 
4. Thoroughly clean all surfaces with antibacterial cleaner.

Sink Overflow Prevention Tips

We can avoid the hassle of a sink overflow by being proactive to keep drain clogs from happening in the first place. Drains are not built to handle everything that winds up in the sink, so grating the drain is the best way to avoid these issues

• Food - Minimal food should end up in the sink. Throw food scraps into the trash and use a sink strainer to catch food particles that end up in the sink. Coffee grounds, pasta, rice, and fibrous foods are common culprits for clogging drains, so keep them out of the sink as best you can. Use a strainer and empty it regularly to keep the sink clean and clear.  
• Grease - Hot grease looks clear and fluid like water, but when it cools it becomes gummy. Fatty grease and oil will build up along the sides of plumbing and create stubborn clogs.
• Hair - Loose hair clogs up a vacuum cleaner hose and it will do the same to your drain. Bathroom sinks are especially susceptible to hair clogs because it’s a place for personal grooming. Use a cover that collects the hair but still lets the water through the drain. This way you can swiftly toss the hair collection into the trash instead of having to fish it out of the drain.

Sink strainers can also catch things you don’t want to get into the drain like expensive rings, fallen eye contacts, and small toys. These sink accessories are typically inexpensive and are found in stores everywhere.

Call SERVPRO of Joliet about your water damage today! 815-436-5735

When Sewer Backups Strike

9/8/2020 (Permalink)

Sewage Damage in basement

The sewer system fails which causes backups into homes and businesses. This unfortunately is a reality and occurs often. SERVPRO of Joliet has the training and equipment required to safely mitigate, clean and repair sewage damaged basements.

Sewage water is classified as category 3 water which means there are potential health effects to it and should always be cleaned by a professional cleaning company. If not done properly the secondary effects could be dangerous mold and health effects for the occupants.

Odor is another big issue with sewer backups and without the problem equipment could cause a serious disruption to your home or business. Cleanup is the first step but address the air quality is also a function of a proper remediation.

SERVPRO of Joliet is a full service specialty cleaning company with the capability to remediate any size sewage backup.

Will Your Insurance Rates Increase After Filing a Claim?

6/4/2020 (Permalink)

Insurance claims are part of your agreement with your provider

An insurance claim can help you pay for the cost of cleanup and restoration services after a home flood or similar disaster. Yet you may have also heard that filing a claim can cause your insurance rates to increase. Read on for more information.

What Are Insurance Claims?

Insurance claims are part of your agreement with your provider. In exchange for a regular fee, also called a premium, the insurer will cover the expenses that result from:

• Damage
  
• Loss
  
• An emergency
  
  

What Can Cause Your Rates To Increase?
Some factors that affect your insurance rates are beyond your control. For instance, if you live in an area that is prone to floods and hurricanes, you may have to pay higher premiums than those who live in drier climates do.
When you file your insurance claim, the provider will also determine the cause of the damage. If the disaster was ultimately your fault, your rates will likely increase.
Certain losses, such as water damage, are often red flags to insurers. Even if you did not cause the harm, your rate could still go up by 20 to 40 percent. Depending on your provider, the increase could stay in effect for years.

When Should You File a Claim?
You should avoid filing too many water claims. That’s because insurers will look at how many claims you file. If you file numerous claims in a short amount of time, the insurance provider could hike your premiums or cancel your policy completely.
Since making a claim can increase your rates even if the damage was not your fault, you may want to pay for minor floods or leaks on your own. Save the insurance claims for major water disasters.
An insurance claim may greatly reduce your out-of-pocket costs following a home disaster. Yet your premiums could also increase, especially if the flood was your fault. For more information, contact your specific insurance provider in New Lenox, IL.

Is Your Business Covered for Water Damage?

5/11/2020 (Permalink)

Commercial water damage in Romeoville, IL

Water damage to your Romeoville, IL, property means much more than potentially costly repairs. It can also mean loss of vital equipment, materials, and other belongs, as well as extensive downtime while water and mold remediation and restoration professionals get your business back to normal. Even if it might seem that facing water damage is a rare risk your business faces, ensuring your business insurance include water damage can save big headaches and bills if the “what-if” happens.

Damage Sources

When it comes to the reasons for water issues, there are three main culprits:

Broken Pipes: A frozen pipe can crack and burst, dumping massive amounts of water into a business. Even if there is no visible damage, the right conditions can result in an unexpected pipe break.
Slow Leaks: Usually plumbing or equipment related, gradual leaks can lead to big problems. Sometimes the leaks are hidden, such as if from underground or behind-the-wall plumping, but some leaks can be detected. Not regularly maintaining and inspect HVAC systems, fire sprinklers, toilets, and faucets may turn a slow leak into extensive mold and water damage.
Nature: Heavy rainfall and melting snow can wreak havoc on a property, especially if there are existing foundation issues.

Policy Coverage
The water damage covered by a policy is not always standard. While most allow claims for a pipe burst, damage that could have been prevented is often not covered. In areas prone to natural flooding, an additional policy is required to cover flooding damage. Working with your insurer and understanding the policy is vital to better prepare for the water cleanup process and what it will cost. If a business uses equipment that relies on water, there are often riders or endorsements to increase water damage coverage.
When it comes to water damage, any coverage is better than no coverage. Although not all the repairs may be covered, a little help can still make a big difference in unexpected expenses.

The 5 Clear Advantages of an ERP

5/1/2020 (Permalink)

The emergency profile is a simple way to prepare for a disaster. It puts organization and clarity into a chaotic time.

You never know when a major challenge to your company in Joliet, IL, will strike, but that doesn't mean you can't prepare for it now. An Emergency Ready Profile puts all of your planning together and makes it easy to access when a disaster happens. The emergency profile is easy to compile and costs little or nothing to get it started.

It's your insurance policy against a flood or other forms of water damage. It provides a number of advantages that give you a road map through a difficult time.

1. It's Concise. The last thing you need is to go through a confusing mix of documents to find priority contact information. Having it all in one place, without irrelevant information, quickens your response.

2. It Is Low Cost. The emergency profile begins with a no-cost assessment of your facility by SERVPRO technicians. Professionals look over your company with an eye toward mitigating a water or fire disaster.

3. It Provides Vital Information. The document will contain information on how to get back into your building safely after a flood or other disruptive events. It will also direct a water remediation team or your employees to shut-off valves for water, electrical and other utilities.

4. It Provides Peace of Mind. Just knowing you have done the work ahead of time to make your company stronger is a good feeling. Also knowing that help is nearby and available 24/7 365 days a year by calling in a mitigation franchise builds confidence.

5. It Is on Your Phone. The ERP app enables you to put all of this information on your phone or mobile device, making it accessible to you and key personnel even during a power outage. You can always share this vital information with emergency personnel.

The emergency profile is a simple way to prepare for a disaster. It puts organization and clarity into a chaotic time.

Grievous Blunders to Avoid After a Home Flood

2/11/2020 (Permalink)

Broken pipe in Crest Hill, IL

Common Causes of Flooding

There’s no denying that water damage is a real concern among homeowners in Crest Hill, IL. In the best-case scenario, you might need to replace a row or two of vinyl flooring, but it can also lead to structural damage or worse. However, whatever you do after a flood determines if there will be dire consequences in the short and long term.
Common causes of flooding include:

• Broken Pipe
  
• Heavy downpour
  
• Drain backup
  
  

Entering a Flooded House

The biggest mistake most people make is entering a flooded house without taking any precautionary measures. There could be a toilet overflow in there, and chances are, you don’t have any protective gear on arrival at the scene. First, wear rubber boots and gloves then cut off the electricity supply at the main switchboard. That mitigates the risk of electric shock and exposure to black water.

Ignoring Minor Leaks

Postponing broken pipe repairs can be the worst blunder you make as a homeowner. Regardless of how small it might seem, any water leak can spiral into a massive mess with time. The idea is to stay on top of all seepage to avoid mold, mildew, dry rot or something worse. Consider installing spill detection devices that sound an alarm when there is unwanted water in home.

Not Knowing Where to Find the Main Water Valve

There are two essential things every homeowner should know – how to find the mains for water and electricity. The last thing you want is to have a plumbing accident, and you don’t know where to turn off the water supply. That is comparable to knowing how to unclog a drain line. Both of these skills can save you from a lot of trouble.
Learning how to handle a broken pipe is the least you can do for your home. It will not only save your stuff from damage, but it will also help to keep your family and pets safe.

Preparing Your Building for Spring

1/28/2020 (Permalink)

Commercial building in Romeoville, IL

3 Important Steps to Take Before Spring Arrives

Springtime flooding can wreak havoc on your Romeoville, IL, business. Fortunately, there are some things you can do to prepare your building for the inclement weather. The following are three important steps to take before spring arrives:

1. Know the Causes

It is important to understand the events that may lead to a spring flood, so you can monitor weather reports and understand the risks. In many areas, spring is a very wet season. The water can oversaturate the ground. When the ground does not absorb all the water, the excess runoff can flood nearby structures. Similarly, as snow begins to melt, the ground is often still frozen. The frozen ground cannot absorb the water, leading to a flood.

2. Make Sure Your Building is Covered

Many insurance policies will cover flooding from plumbing issues, roof leaks, etc. However, it is often necessary to purchase a separate flood policy to cover weather-related water damage. The conditions that cause many springtime floods are unlikely to be covered by a standard policy. Make sure to talk with your insurance agent about purchasing flood coverage early because many policies have a waiting period. This means your insurance may not kick in until a few weeks after you purchase it.

3. Prepare Your Building

Unfortunately, it is impossible to control the weather. However, it is possible to prepare your building for a potential flood. If your building has gutters, make sure they are clean and in good condition. Repair any roof leaks before heavy rains begin. Keep exposed pipes insulated until temperatures are consistently above freezing to prevent damage from a frozen pipe. If your building has a sump pump, make sure it is operable.
Preparation is key to preparing your business for springtime flooding. However, even the most well-prepared businesses can suffer water damage. If you need help restoring your building after a spring flood, a certified restoration company has the tools and experience to get your business back to preloss condition quickly.

Protective Containment

10/15/2019 (Permalink)

Actual job containment

With mold remediation, there are a few things that have to be done but one of the most important things is called containment.  Our technicians make a sealed off section with plastic around the area to be remediated in order to prevent mold spores from traveling to other places.  In this sealed off area the demolition and the removing of affected material begins. During the demo, mold spores will be in the air so an air scrubber is run during and after the whole process to ensure that no renegade mold spores survive.  Any affected materials are put in a sealed bag to be removed and disposed of and technicians have to be vacuumed to be sure no mold spores exit containment with them.  After the job is done, containment is broken down and disposed of properly. SERVPRO of Joliet guarantees our work so sticking to these steps helps us do the job right!

Tools for Water Detection

9/2/2019 (Permalink)

SERVPRO of Joliet knows the right tools for the job are important and understanding how to use them to dry a structure and property effectively is even more crucial.  The right tool is vital for timely mitigation and to help get the business up and running again.  

Water can damage in two ways - absorption through direct contact and absorption of moisture from the air.  SERVPRO of Joliet must understand how to alter humidity and temperature levels to produce an environment favorable for drying.

Our technicians have to locate the areas affected by water and to what extent moisture has been absorbed.  To do this they can use:

Moisture Sensors - detect moisture in carpets, baseboards and walls
Moisture Meters - determines actual moisture content of materials
Thermohygrometers - measure temperature and relative humidity which helps calculate specific humidity, dew point and vapor pressure.

All these tools help us start the process of making it "Like it never even happened."

(815) 436-5735

Black Water Facts

7/15/2019 (Permalink)

1. It Can Contain Dangerous Chemicals Environmental experts often call contaminated water that stems from flooding Category 3, or “black water.” This means the water did not come from a sterile source and may contain a variety of hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in a flood damage and cleanup service is the safest way to have it removed. 2. It May Make You Sick Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of illnesses. Urine and feces may also be present, even if they are not immediately visible, so it is wise to avoid this type of water completely and wait for professional cleanup services to arrive. 3. Acting Quickly Can Be Essential Because contaminated water can become more dangerous the longer it sits, it is a good idea to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building’s affected floors and walls and prevent mold growth, which can be difficult to treat once it takes hold.

SERVPRO of Joliet - Document Drying

6/4/2019 (Permalink)

Wet Documents

SERVPRO of Joliet offers a variety of services from water/fire damage restoration, mold mitigation, and commercial/residential cleaning services. But did you know that we also provide Document Drying and Restoration for our commercial clients?

Damage from a water or fire event is not limited to the building and furniture. Sometimes files such as patient records, invoices, and legal documents are impacted by water, smoke, and soot contact. SERVPRO’s document drying process is designed to stabilize damaged documents and prevent further damage quickly. The treatment facility is secured, the chain of custody follows HIPAA guidelines, and our Drying Chamber personnel is Master HIPAA certified allowing them to handle protected health information (PHI).

Our Document Restoration Facility:

• Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
• Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
• Digital: we use a computerized inventory system for digitizing your documents
• Flexible capacity - we can accommodate large commercial losses or small residential jobs
• Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

SERVPRO document services also include digitization services that reduce the need for large filing rooms and help make data access more accessible for businesses. Certified destruction services allow for sensitive information to be appropriately disposed of and provide peace of mind to businesses and their clients.

Types of content:

• paper documents
• books and magazines
• manuscripts and files
• photographs, films, negatives, and microfiche
• x-rays
• blueprints and maps
• parchment

Different Types of Water Damages

4/15/2019 (Permalink)

THERE ARE 3 BASIC CATEGORIES OF WATER Category 1: Clean water originates from a sanitary source such as a broken pipe, or other water source; rainwater is also considered clean and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it meets other surfaces or materials. Category 2: Gray water is used to classify slightly contaminated water and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Category 3: Black water is highly contaminated and filled with pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances. Black water is typically caused by sewage damage, flooding or any type of natural disaster; Black water should always be handled by trained professionals.

THE 4 PRIMARY CLASSIFICATIONS OF WATER DAMAGE

• Class 1 is the least amount of water, absorption and evaporation. It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion is present.
• Class 2 involves a large amount of water, absorption and evaporation. It affects at least an entire room of carpet and cushion (pad). Water has wicked up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
• Class 3 involves the greatest amount of water, absorption and evaporation. Water may have come from overhead.  Ceilings, walls, insulation, carpet, cushions and subfloor in virtually all the entire area is saturated.
• Class 4 relates to specialty drying situations. Wet materials with very low permeance/porosity (eg. hardwood, plaster, brick, concrete, light-weight concrete and stone). Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

We have the knowledge, experience and proper equipment to locate any hidden moisture lurking out of sight and clean up water damage of any size and get it done right the first time.

Moisture sensors, which are used to detect moisture in carpets, baseboards and walls. We have moisture meters that we use to test the actual moisture content of materials. The meters allow our technicians to accurately monitor the drying process. Our team also has thermohygrometers on hand to measure temperature and relative humidity, which ensures techs can calculate and create an environment that is most conducive to drying.

It Doesn't Take Long for Water to Damage Your Home or Business

3/1/2019 (Permalink)

Basement Water Damage in Joliet

Need Emergency Service? Call Us 24/7 – (815) 436-5735

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Joliet

SERVPRO of Joliet specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Tips for Thawing a Frozen Water Pipe

1/8/2019 (Permalink)

It is very important to thaw a frozen water pipe as quickly as possible, however: it is equally important to thaw the pipe correctly to avoid it from bursting and causing a flood. After locating the frozen pipe:

• Open both the hot and cold faucet handles to help alleviate the pressure in the pipe and allow the water to escape once thawed.
• Begin thawing the pipe closest to the faucet and work your way down which will help to ensure that the melting ice is able to escape through the faucet.
• Several ways of thawing an exposed pipe is to use a hairdryer, heat lamp, portable space heater of hot wet towels. Never use an open flame and always remember to use the electrical devices according to safety regulations.

If the pipe has broken, turn off the water at the main shutoff valve which is usually near the water meter or the water main that enters the house. Call a licensed plumber as soon as possible to repair the broken pipe. If you feel you do not want to take a chance trying to thaw the frozen pipe, he can assist you with that also. If a water cleanup is needed, call SERVPRO of Joliet at 815-436-5735.

4 Signs of Frozen Water Pipes

12/14/2018 (Permalink)

Here we go again, another cold winter reeking havoc on your water pipes. How do you know your pipes are frozen? Below are a couple of signs to watch for:

• Pipes will only freeze when it is cold enough outside to do so. When the temperature falls to 32 degrees Fahrenheit or lower, it is time to take precautions to prevent vulnerable pipes from freezing.
•  If you turn on your faucet and only a small trickle or no water at all is coming out, the water pipe leading to the faucet may be frozen.
• For pipes that can be seen, such as those under a sink; you may be able to see frost on the exterior of the pipe before you even turn the faucet on.
• An odd smell coming from a faucet or drain can also mean that a pipe is partially or completely blocked. The only way the odor can escape is back up in the direction of your home.

Once you suspect or know you have a frozen water pipe, it is very important to act quickly to thaw the frozen pipe before it has a chance to burst and cause extensive damage to your home. If you cannot thaw the pipe or are unaware of where the frozen pipe is located, call a licensed plumber to assist with the situation.

If a pipe should burst, call SERVPRO of Joliet at 815-436-5735 and we will send our trained SERVPRO Professionals to make it "Like it never even happened."

How to Prevent Your Pipes From Freezing

11/14/2018 (Permalink)

A water pipe burst due to no heat on while homeowner was gone and caused damage and mold through the entire house.

As temperatures plummet, the risk of your pipes freezing and bursting goes up. Burst pipes are one of the most common causes of property damage and can cause thousands of dollars in water damage according to the Insurance Institute for Business and Home Safety. With the costs of utilities going up these days, water and heat conservation is at the top of everyones list, however; think about the cost to repair your home if a pipe should burst.

The pipes most at risk are those located in unheated interior spaces such as basements, attics, and garages and especially pipes running through cabinets and exterior walls.

Here are some steps to take to prevent frozen pipes:

• Installing pipe insulation (about .50 per linear foot) to vulnerable pipes.
• Keep garage doors closed especially if there are water supply lines in the garage.
• Open kitchen and bathroom cabinet doors to allow warm air to circulate around the pipes.
• Let the cold water drip from the faucet, even a trickle can prevent the pipe from freezing.
• Keep the thermostat set to the same temperature during the day and night.
• If you are planning to be away during cold weather, leave the heat on in your home no lower than 55 degrees.
• For long term, add insulation to attics, basements and crawl spaces to maintain warmer temperatures. Also seal cracks to prevent drafts.

Following up on a couple of these tips could mean the difference between dollars and thousands of dollars. If you have an issue with a leaky or burst pipe, call SERVPRO of Joliet at 815-436-5735. We are there for you 24/7.  Let us make it "Like it never even happened".

Document Restoration

10/19/2018 (Permalink)

SERVPRO of Joliet knows timely mitigation is the key to reducing severity and recovery of damaged items especially when it comes to paper goods. Water or smoke damaged paper can deteriorate rapidly.  Without proper handling, valuable files and irreplaceable documents could be lost forever.

Let SERVPRO'S Document Restoration Team help you recover your damaged paper goods before it's too late. Our technicians are trained to use the most advanced technology available as the Library of Congress uses to dry water damaged books.

Vacuum freeze drying is the most efficient and effective way to salvage water damaged documents. This process can recover even the most delicate items, from documents to photographs and x-rays to entire business archives. Your documents will be protected with the utmost care and privacy to keep your documents safe.

For further information, please call SERVPRO of Joliet at 815-436-5735.

It's the Water You Don't See

9/13/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Joliet professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur.  The proper equipment such as moisture sensors, moisture meters and thermohygrometers make a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform SERVPRO of Joliet has a full arsenal of specialized equipment to make sure that your water damage is “Like it never even happened.” Give us a call at 815-436-5735.

Understanding the Water Mitigation Process

8/21/2018 (Permalink)

When water damages your property, call SERVPRO of Joliet at 815-436-5735. A (IICRC) Institute of Inspection Cleaning & Restoration Certification Professional will be on-site to ensure your water damage is handled by completing the following steps:

1. Inspection - A certified professional will inspect affected areas to determine the extent of the water damage and will review the inspection with you and answer any questions you may have before beginning the work. You will be asked to sign the appropriate paper work giving him permission to start the mitigation process.
2. Emergency Services - The SERVPRO professional will take steps to help your home or business, as well as personal belongings and other content, from further damage by extracting the excess water and preparing the area for drying. They will explain the emergency services to you step by step.
3. Monitoring - To make sure your home or business and belongings are dried to appropriate industry standards, the SERVPRO Professional will monitor the drying process. The updates as to how the drying process is going, will be communicated to you until drying is complete. 
4. Restoration Services - SERVPRO of Joliet offers structural repairs and rebuild services. A final inspection will be done to make sure your home or business is returned to preloss condition. We will make it "Like it never even happened".

A Leaky Roof?

7/16/2018 (Permalink)

Finding a leak in your roof can be very difficult. Unfortunately you may not be aware of the leak until it has caused major damage to your home. This is why it is important to investigate and take care of any signs that a show up:

• Discolored spots on the ceiling or walls.
• Peeling paint or rotting wood around skylights.
• Finding shingles that have come off.
• Damaged or cracked flashing on your roof.
• Water dripping from the ceiling after a hard rain or heavy snow has melted.
• Formations of ice dams.
• Musty smell in your attic.

Remember to always put safety first when checking for a leaky roof or use a professional roofing service or general contractor to help you.

Also, remember to call your insurance agent to see if your roof leak is covered by your insurance company. Insurance companies may have stipulations on the cause of the roof damage and it may not be covered.

If a leak should occur, remember that SERVPRO of Joliet is there for you 24/7 to help with all your water restoration needs and to answer any questions you may have. Call 815-436-5735.

Small Leaks, Big Problems

6/15/2018 (Permalink)

Even the smallest of water leaks can cause a considerable amount of damage to your property. If left untreated, a leak can cause damage to your walls, flooring, ceiling, and cabinets and eventually lead to mold problems. Mold has the ability to grow within 48 hours. Those small leaks can also turn into a burst pipe, which then becomes a flood with major damage and costly repairs. A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time. 

The key is to keep an eye out for potential leaks by checking areas of your home where these leaks may occur.

• Walls and ceilings - looking for water marks.
• Warping or discoloration of flooring.
• Water valves under cabinets - look for puddles or water or stains on inside cabinet floor or walls.
• Showers with loose tiles - the walls could be damp behind the tiles.
• Toilets - around the base or by the water valve.
• Washer hoses - check for cracks and that the hose is secured properly.
• Dishwasher and refrigerator water lines.
• Outdoor water spigots.

A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time.

"A musty smell is also a sign of a possible water damage even if there are no visible water marks at that time. 

SERVPRO of Joliet has trained IICRC (Institute of Inspection Cleaning and Restoration Certification) technicians to help you evaluate the situation, perform the mitigation, and a construction crew to do the rebuild if needed. We can make it "Like it never even happened." Call 815-436-5735.

"An ounce of prevention is worth a pound of cure!"

Water Damage - What's Covered?

5/14/2018 (Permalink)

Over the past several years, water damage claims have risen to become the 2nd largest most frequent insurance claims. Water damage can be costly and difficult for property owners and renters to recover from. Many people assume their insurance policy will cover water damage but there are different types of water damage, which may or may not be included in a standard insurance policy. Some of the coverage depends on the source and the amount of your coverage. Several different types are:

• Sudden or accidental discharge
• Sewer backup or water backup
• Overflow
• Flood

What ever the case may be or the coverage you may have, it is important to contact your insurance agent or broker to find out what your policy does and does not cover. Don't wait until the damage is already done. Be prepared and let SERVPRO of Joliet make your water damage "Like it never even happened." Call 815-436-5735.

When Water Damage Strikes

4/25/2018 (Permalink)

The first 24 hours following a water loss are the most important. Below are emergency water damage tips to follow:

• Shut off the water source if possible or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
• Don't enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
• Don't use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
• Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, call SERVPRO of Joliet, 815-436-5735 and make it "Like it never even happened."

Frozen Pipes

2/14/2018 (Permalink)

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the back flow pressure between the water source and the blockage.  A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

* Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.

* Open kitchen cabinets to let warm air near the plumbing.

* When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.

* Keep your heat set to the same temperature both day and night. 

Ice Dams

2/14/2018 (Permalink)

Ice dams can be a little-known, but major problem during the snowy season.  They form when heated air melts roof snow downward into water dammed behind still-frozen ice.  When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roofs shingles and into the structures interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to Travellers.com.  To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house.  Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the rood membrane.”

Removing an ice dam as soon as it is found is vital to. Helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melted.

Flood Damage

11/12/2017 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States.  Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is potential for suffering flood damage.

Just because you haven't experienced a flood in the past, doesn't mean you won't in the future.  In fact, 20% of all claims paid by the National Flood Insurance Program were for policies in low-risk communities.  On average, floods cast $3 billion in annual losses in the United States.

According to the American Red Cross, floods cause more damage in the United States every year than any other weather-relate disaster.

Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task.  Remember, when fire and water take control of your life, SERVPRO of Joliet will help you take it back.

When Floodwaters Rise

11/12/2017 (Permalink)

If your home or business has been damaged by a severe flood, it is natural to want to get back to your property to begin the cleanup process.  However, the first rule is safety.  The FEMA website warns us to be aware of roads or bridges possibly weakened or damaged by the flood.  Flood waters are often considered "black water," meaning they may contain contaminates such as oil, gasoline, raw sewage and more - all of which may be harmful upon contact.

Electric lines are often down following a severe flood, and this can be a severe hazard.  FEMA cautions us to stay away from any downed power lines and return home only when authorities tell us it is safe.

If flood strikes your home or business, call SERVPRO of Joliet and we will make it "Like it never even happened."

Got Water?

9/25/2017 (Permalink)

There are a variety of events that can cause water damage in your home. From a sump pump failure during a rain storm, a pipe break, appliance malfunction, to a toilet overflow. And that's just a few! We wanted to share some important tips and things to do and don't do in case of a water damage emergency. (These tips are for clean water situations only.)

*Shut off the water source if possibe and can be done safely

*Remove excess water by mopping and blotting

*Remove and prop up wet upholstery cushions for even drying

*Place aluminum foil or wood blocks under furniture legs

*Hang furs and leather goods to dry separately at room temperature

*Remove Oriental or other colored rugs from wet carpeting

*Do not use a regular vacuum to remove water

*Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water

*Do not leave books, magazines or other colored items on wet carpeting

Preventing Frozen Pipes

12/5/2016 (Permalink)

Frozen pipes can cause major damage

Being prepared and informed may help you to avoid the messy and often expensive issue of frozen pipes. Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.

Before the onset of cold weather, prevent freezing of these water supply lines and pipes by following these recommendations:

• Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
• Check around the home for other areas where water supply lines are located in unheated areas. Look in the basement, crawl space, attic, garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
• Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
• Keep garage doors closed if there are water supply lines in the garage.
• Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
• When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
• Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
• If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

Hopefully taking these preventative measures will help you get through the winter without any frozen pipes.  If you should find yourself with a water issue from a broken, frozen pipe, know that SERVPRO of Joliet is standing by to assist you in your time of need.

Being Prepared for Possible Water Damage

9/20/2016 (Permalink)

Floods are among the most frequent and costly natural disasters.  Conditions that cause floods include heavy or steady rain for several hours or days that saturates the ground.  This is especially true when the ground is still frozen or too dry.  Flash floods can occur in the country or city, where runoff from buildings, parking lots and streets can overwhelm municipal storm water sewers. Fortunately, you can help prevent the water damage that floods can cause your home.  Here are several flood control fixes you can make to help manage storm water runoff and prevent flood damage to your home:

1. Slope soil away from your home's foundation.               


2. Clean out gutters and downspouts in the fall and spring.  You can also use downspout extensions to carry water farther away from your foundation.           


3. Plug holes or cracks in you gutters, downspouts and downspout extensions.                                                


4. Set up a downspout to empty into a rain barrel.            


5. Look for holes or cracks in your foundation and completely fill them.                                                  


6. If your home is prone to flooding, having a sump pump installed is the most convenient flood control.      


7. Review with all family members how to shut off utilities in an emergency.                                                        

You will be better prepared to withstand a flood, or any disaster, if you have an emergency plan in place.  Plan and practice an evacuation route and have an emergency kit packed and ready to go.  

Emergency Water Damage Tips

6/21/2016 (Permalink)

There are a variety of events that can cause water damage in your home. From a sump pump failure during a rain storm, a pipe break, appliance malfunction, to a toilet overflow. And that's just a few! We wanted to share some important tips and things to do and don't do in case of a water damage emergency. (These tips are for clean water situations only.)

*Shut off the water source if possibe and can be done safely

*Remove excess water by mopping and blotting

*Remove and prop up wet upholstery cushions for even drying

*Place aluminum foil or wood blocks under furniture legs

*Hang furs and leather goods to dry separately at room      temperature

*Remove Oriental or other colored rugs from wet carpeting

*Do not use a regular vacuum to remove water

*Do not turn on ceiling fixtures if ceiling is wet, and keep out  of areas where ceilings are sagging from retained water

*Do not leave books, magazines or other colored items on  wet carpeting