This home was struck by lightning during a storm. Luckily nobody was home when the lightning struck. Due to the extent of damage we needed to pack all if the insureds content and categorize items that may be salvageable. The insured was relocated to a new home while we did the rebuild. In many cases, a fire can be traumatizing but it is our job to work close with the homeowner to make sure they are informed throughout the entire process. It is our goal to make them feel involved and heard during this tragic time in their lives. When we finish our job we hope they feel "Like it never even happened."